Internal Service Advisor
Share
Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Internal Service Advisor Automotive
North Park Mazda is looking for an InternalService Advisor who is an expert in the art and science of customer service. Must be able price and present repairs identified in the reconditioning process for approval and guide new/used vehicle through our make ready department. If you love a fast-paced work environment then our dealership may be your career. Put your skills to work for us and find out more now.
Job Responsibilities
- Generate repair orders and guide vehicles through reconditioning mechanical/appearance
- Accurately present repair needs for approval
- Monitor vehicle progress through departments
- Follow up on each repair and keep customers informed of progress
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
- Will work withUsed Car Manager and techs to determine repairs.
- Will back up Service Advisors as needed.
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Benefits include medical dental life and disability 401(k) paid vacation sick holiday and a wellness program. We are an Equal Opportunity Employer.
About
Kahlig Auto Group is an industry leading automotive retailer comprised of 14 auto dealerships in South Texas. Our dealerships have a strong commitment to providing the highest degree of customer satisfaction that provides a superior experience in sales service and overall ownership. We are a company full of hard-working dedicated employees with a priority on offering a welcoming and positive environment that fosters the opportunity to grow within the company.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Kahlig Auto Group is a new and pre-owned vehicle dealership group located near San Antonio TX. We're here to help with any automotive needs you may have.
