Church and Volunteer Engagement Coordinator

• Respond daily to all emails and volunteer application notifications in the general volunteer inbox Fresh Market inbox Manna Inbox and other emails as assigned.
• Maintain and update Salesforce records to ensure accurate information for volunteers including applications background checks job postings shifts and campaign details.
• Assist with volunteer onboarding by coordinating application completion and background checks as needed.
• Assist with volunteer communication needs by keeping the website up to date with current volunteer opportunities assisting with the quarterly volunteer newsletters and assisting with regular communications with churches.
• Track Breakthroughs church activity and revenue and keep accurate Salesforce records of this information.
• Track and manage Volunteer Match intern onboarding and university tracking systems.
• Assist with church grant management and seek to find new church grant opportunities in partnership with the institutional giving team and the director.

• Represent Breakthrough at churches church events recruiting events volunteer fairs and other venues to recruit new volunteers and donors cultivate relationships and deepen church partnerships.
• Assist with new volunteer phone interviews and coordinate in-person or virtualMeet and Greet for new volunteers.
• Manage volunteer needs for Breakthrough Youth Network programs for each season and create seasonal spreadsheets to track progress.
• Assist with volunteer recruitment to match the programs needs
• Create systems and procedures to train appreciate and retain volunteers
• Provide volunteer check-ins and end-of-season communication (thank yous surveys and next season opportunities).
• Assist with Breakthroughs annual events such as the Walk for Hunger the annual benefit Harvest Happenings Christmas Store Trunk party and more.

• Independently follows agency policy and procedures
• Follows through with commitments including meeting established timelines
• Identifies and resolves difficult issues
• Project a professional image to all internal and external customers ensuring proper grooming
• Promote customer care through all actions and behaviors
• Works effectively with diverse staff communities and population served
• Maintain a high degree of sensitivity tact and diplomacy during stressful situations.
• A passion for the mission of Breakthrough

• Bachelors degree OR a combination of college coursework and related experience
• Minimum of 3 years of experience working in a nonprofit or church setting preferred
• Flexible hours (nights and weekends semi-regularly required)
• Detail-oriented with excellent organizational abilities and written and verbal communication skills
• Knowledge and proficiency with Microsoft Office (Word Excel PowerPoint Publisher) Google Suite and the ability to work efficiently within programmatic databases
• Working knowledge of Salesforce preferred
• Relationally engaging with the ability to represent Breakthrough to external audiences
• Understanding urban realities with a strong passion for connecting churches and volunteers with those affected by poverty to facilitate mutually beneficial and transforming relationships
• Cross-cultural competency: sensitivity to serving in a diverse urban context
• Must maintain a valid drivers license along with daily access to a vehicle and acceptable driving record.

• Medical -We offer group medical benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO plans. Depending on the plan you choose there may be no cost for an employee single coverage. There is a cost per pay period for coverage for family (i.e. employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren).
• Dental We offer group dental benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit.
• Vision - We offer group vision benefits through UnitedHealthcare to full-time employees. This is an employee paid benefit.
• Life - Through UnitedHealthcare we offer full-time employees term life insurance to the employees family in case of death. The cost of this benefit is paid fully by the organization.
• Short and long-term disability -If you become disabled UnitedHealthcare provides both short-term and long-term disability insurance to full-time employees. The cost of this benefit is paid fully by the organization.
• 401 (k) Plan -We offer a 401(k) plan which is a tax-deferred annuity to assist full-time employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary.
• Section 125 Plan (FSA)-Through TASC we allow full-time employees to make contributions toward premiums for medical insurance out-of-pocket medical expenses dependent care expenses and/or transit and parking on a before tax rather than an after tax basis.
• Vacation Days -Full-time employees in this position are eligible to accrue vacation days at a rate of 6.67 13.33 days per month based on tenure with the organization.
• Personal Days -Full-time employees in this position are eligible for up to 3 personal days annually pro-rated in year one.
• Sick Days -Full-time employees in this position are eligible for up to 10 sick days annually pro-rated in year one.

Required Experience:

IC