Community Navigator St. Rita's Medical Center

Lima, OH - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Days/Afternoons (United States of America)

Position Summary

The Community Navigator supports Mercy Health Lima clinics by providing comprehensive community-based navigation and coordination services that address the social determinants of health (SDOH) improve care coordination and enhance access to health system and community resources for underserved and vulnerable populations. This role works collaboratively across multiple care settings including mobile and community clinics primary care practices and community partner sites.

The Community Navigator collaborates with physicians clinic staff community organizations and other stakeholders to deliver holistic patient-centered care. This position requires a self-directed professional who can work across clinical and community environments manage competing priorities support care transitions and contribute to program development data tracking and continuous improvement efforts aligned with organizational mission and grant deliverables.

Essential Job Functions

Direct Patient Services & Care Navigation (40%)

Conduct standardized social determinants of health (SDOH) screenings with patients served through the mobile clinic and community-based clinics
Provide individualized care navigation including assessment of social financial behavioral health housing food transportation insurance and utility needs
Assist patients with applications referrals appointment scheduling and follow-up for community and health system services
Support uninsured or underinsured patients with insurance enrollment assistance and linkage to primary care
Provide brief education and counseling related to identified social needs and available resources

Care Coordination & Clinical Integration (20%)

Collaborate with resident physicians attending providers and clinic staff to support continuity of care and reduce fragmentation
Facilitate referrals to primary care specialty care behavioral health and community services
Support transitions of care between mobile clinic visits resident clinic care and community partners
Participate in interdisciplinary team meetings and contribute to patient-centered care planning

Community Partnerships & Outreach (15%)

Build and maintain relationships with community-based organizations addressing food insecurity housing transportation employment and behavioral health
Represent Mercy Health at community events mobile clinic sites and partner locations as appropriate
Coordinate with partners such as food banks community centers faith-based organizations and free clinics to strengthen referral pathways
Serve as a trusted liaison between patients clinics and community resources

Data Collection Documentation & Grant Reporting (15%)

Document patient encounters SDOH screenings referrals and follow-up activities in approved tracking systems and/or the electronic health record
Track referral outcomes and successful connections to services in alignment with grant objectives
Assist with data collection and reporting related to grant deliverables outcomes and performance measures
Participate in quality improvement efforts to enhance screening rates referral success and patient engagement

Program Development & Education (10%)

Support the development and refinement of SDOH workflows within mobile and clinic-based care settings
Provide patient education related to community resources insurance chronic disease management and health access
Assist with training resident physicians and clinic staff on SDOH awareness referral processes and community resources
Contribute to program sustainability planning through documentation of outcomes and lessons learned

Employment Qualification

Education: A Baccalaureate degree in social work psychology sociology or other field related to social work services.

Required:

A bachelors degree in social work psychology sociology public health human services or a closely related field.
Strong communication documentation and organizational skills
Ability to work independently manage competing priorities and function effectively across clinic mobile and community-based settings

Preferred:

Experience in healthcare mobile health community clinics or residency-based clinical settings.
Social work certification or credential (e.g. Licensed Social Worker LSW or equivalent) or progress toward licensure.
Certification licensure or formal training in social work care coordination or community health navigation.
Comfort working in non-traditional clinical settings (mobile clinics community sites)

Work Environment

Combination of clinic-based mobile clinic and community-based work settings
Travel required within a four-county service area
Some evening or weekend hours may be required to support community events or outreach

Mercy Health is an equal opportunity employer.

As a Mercy Health associate youre part of a Misson that matters. We support your well-being personally and professionally. Our benefits are built to grow with you and meet your unique needs every step of the way.

What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave short- and long-term disability backup care for children and elders
Tuition assistance professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Community Relations - St. Ritas

It is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .

Thank you for considering a career at Mercy Health!Scheduled Weekly Hours:40Work Shift:Days/Afternoons (United States of America)Position SummaryThe Community Navigator supports Mercy Health Lima clinics by providing comprehensive community-based navigation and coordination services that address the...