Scrum master

Job Description: Responsibilities and Duties:
The Intermediate Contingent Worker (CW) Scrum Master is responsible for facilitating agile processes and ceremonies for development teams. This role will support the team in delivering high-quality products and services by fostering an environment of collaboration transparency and continuous improvement. The Intermediate CW Scrum Master acts as a servant-leader coaching the team in agile principles and practices removing impediments and shielding the team from external interferences.

Key Responsibilities:

Scrum Facilitation:
Organize and facilitate all Scrum ceremonies including daily stand-ups sprint planning sprint reviews and sprint retrospectives.
Ensure ceremonies are productive time-boxed and result in actionable outcomes.
Maintain and update the teams sprint board and other agile tools (e.g. ) to ensure transparency and accuracy of work progress.
Coaching and Mentoring:
Coach the development team on Scrum values principles and best practices.
Promote self-organization and cross-functionality within the team.
Identify and remove impediments that hinder the teams progress escalating when necessary.
Help the team continuously improve its processes and productivity through retrospectives and feedback loops.
Stakeholder Communication:
Foster clear communication channels between the development team Product Owner and other stakeholders.
Assist the Product Owner in maintaining a well-groomed and prioritized product backlog.
Protect the team from outside distractions and unsolicited requests.
Reporting and Metrics:
Track and report on sprint progress velocity and other key agile metrics.
Use data to identify trends areas for improvement and communicate team performance.
Adherence to Standards:
Ensure the team follows Highmarks agile guidelines standards and best practices.
Contribute to the agile community of practice within Highmark sharing knowledge and learning from others.

Required Qualifications:
Bachelors degree in Computer Science Information Systems Business Administration or a related field (or equivalent practical experience).
3-5 years of experience working in an Agile/Scrum environment.
At least 3 years of experience as a Scrum Master for a software development team.
Experience with agile tools such as Jira Azure DevOps Rally or similar.
Familiarity with various agile techniques (e.g. User Stories TDD BDD Continuous Integration Continuous Testing Pairing Automated Testing).
Experience working with cross-functional teams.
Excellent communication facilitation and interpersonal skills.
Strong servant-leadership abilities.
Problem-solving and conflict-resolution skills.
Ability to understand technical concepts and communicate them to non-technical stakeholders.
Demonstrated ability to coach and motivate teams.
Strong organizational and time management skills.
Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I) certification.