Manager, Transaction Reporting

WHAT MAKES US US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello to SimCorp!

At its foundation SimCorp is guided by our values caring customer success-driven collaborative curious and courageous. Our people-centered organization focuses on skills development relationship building and client success. We take pride in cultivating an environment where all team members can grow feel heard valued and empowered.

If you like what were saying keep reading!

WHY THIS ROLE IS IMPORTANT FOR US

As Manager of our Subject Matter Expert (SME) team youll lead a group of experts who help our clients realize value from our regulatory solutions and services. Your goal is threefold: cultivate engaged growing people organize and improve how work flows through the team and amplify customer outcomes in close partnership with Service Delivery Managers (SDMs) and Customer Success Managers (CSMs). The role is pivotal to sustaining high client satisfaction smooth operations and measurable business impact across our SaaS engagements.

WHAT YOU WILL BE RESPONSIBLE FOR

• Lead & grow people. Build a caring productive environment: set clear goals coach continuously develop skills and career paths and recognize contributions. Drive Net Promotor Score (NPS) and engagement actions and ensure a healthy inclusive team culture. Drive Net Promotor Score (NPS) and engagement actions and ensure a healthy inclusive team culture.
• Orchestrate the work. Own team backlog capacity and prioritization. Balance BAU with change initiatives remove impediments and continuously improve processes handoffs and quality.
• Elevate customer success. Coordinate with Service Delivery Managers and Customer Success Managerson adoption plans service reviews and future value opportunities turning insights into outcomes for our clients.
• Stakeholder management. Partner with Product Development and Operations on crossfunctional initiatives; communicate priorities risks and decisions clearly and timely.
• Standards & compliance. Champion best practices documentation and auditready ways of working across the SME domain.

WHAT WE VALUE

• Experienced people leader (35 years) who has managed specialists/SMEs or consulting teams in a SaaS services or financial technology context.
• Ability to optimize workflows (capacity planning queue management SLAs) and drive continuous improvement using metrics.
• Customer orientationcomfortable engaging senior client stakeholders on value adoption and outcomes together with SDM/CSM peers.
• Effective communicator and influencer; skilled at coaching feedback and change leadership.
• Domain familiarity in investment operations or regulatory reporting is a plus (e.g. EMIR MiFIR SFTR).

BENEFITS

• Flexible working hoursand hybrid model - 2 days in the office 3 days remote

• Modern office (next toWilanowskametro station) with quiet zones and ergonomic workstations

• Base salary with annual bonus structure

• Holiday allowance upon a 2-week vacation

• Occasional remote work across Poland and international options available (up to24 daysdomestic20 daysinternational per year - subject to internal policy)

• Employer-paidMedicoverPlatinum healthcare package (employee-paid family upgrade available)

• Multisportcardwith 75%employercontribution

• Unum group life insurance (employee-paid upgrade available)

• Medicovertravel insurance for private trips and global business travel insurance

• Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year)

• Professional training and courses provided by SimCorp

• Polish language classes for foreign employees; German and English classes based on business needs

• Integration events volunteeringinitiativesand employee-led clubs

NEXT STEPS

Please send us your application in English via our career site as soon as possible we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants we kindly ask you to exclude personal data such as photo age or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Paweł Andrzejewski Talent Acquisition Partner at If you are interested in being a part of SimCorp but are not sure this role is suitable submit your CV anyway. SimCorp is on an exciting growth journey and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

WHO WE ARE

For over 50 years we have worked closely with investment and asset managers to become the worlds leading provider of integrated investment management solutions. We are 3000 colleagues with a broad range of nationalities educations professional experiences ages and backgrounds in general.

SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma we leverage the combined strength of our brands to provide an industry-leading full front-to-back offering for our clients.

SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees so that we can provide best-in-class solutions to our clients.

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