Field Service Lead

Our smart gritty team supports challenges and motivates each other to think hard and work harderfrom our headquarters in OKC to our field offices in Colorado North Dakota Oklahoma Pennsylvania Utah and Texas. Whether its asset management field services Assembly Maintenance & Overhaul (AMO) MidCentral and PowerStreams scalable data-driven solutions reduce costs and increase productivity for our customers. We shorten timelines. We increase uptime. And we push the energy industry forward.

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Position Summary:

The Field Service Lead is a senior field role responsible for performing advanced installation maintenance and repair of natural gas-powered mobile power units while also providing technical leadership and on-site guidance to Service Technicians. This role serves as a working leadmodeling safe work practices supporting training coordinating field activities and acting as a primary technical resource in the field.

Essential Functions:

Technical & Field Operations

• Install commission test and troubleshoot natural gas-powered mobile power units at customer sites
• Perform advanced diagnostics preventative maintenance and complex repairs on power generation systems
• Serve as escalation point for complex mechanical electrical and control system issues
• Respond to emergency service calls and lead on-site troubleshooting efforts
• Ensure equipment is operating safely efficiently and in compliance with company and customer standards

Leadership & Coordination

• Act as a working lead for Service Technicians in the field providing day-to-day technical guidance and support
• Assist with onboarding mentoring and informal training of new or less experienced technicians
• Coordinate work assignments on-site to ensure efficiency safety and quality outcomes
• Model and reinforce safety expectations including HSE procedures and hazard identification
• Communicate job status issues and recommendations to the Regional Manager and operations leadership

Documentation & Continuous Improvement

• Maintain accurate and timely service records diagnostics repairs and parts usage
• Identify recurring issues and recommend process equipment or training improvements
• Support standardization of field practices and documentation
• Maintain professional and technical knowledge through ongoing learning and development

Non-Essential Functions:

• Other duties as assigned

Knowledge Skills and Abilities (KSAs) for Position:

An employee in this class must have the following knowledge skills and abilities upon application:

Knowledge

• Policies practices and procedures of PowerStream Dynamis/MidCentral Energy
• Adhere to Health Safety and Environmental (HSE) procedures and guidelines
• Principles of customer service
• Safety practices associated with product assembly and disassembly
• Technical understanding of mechanics and machinery.
• Mechanical and electrical systems.

Skills

• Advanced troubleshooting and diagnostics
• Strong math skills mechanical and electrical aptitude
• Clear verbal and written communication
• Organizational skills time management and prioritization
• Proficient computer and digital reporting skills
• Attention to detail and quality
• Leadership skills and informal coaching

Abilities

• Practice and foster safe work methods identify workplace hazards and use appropriate safety equipment.
• Establish and maintain effective working relationships with staff professional colleagues and the public.
• Lead by example in safety professionalism and technical excellence Identify hazards and apply appropriate controls and PPE
• Handle multiple tasks simultaneously.
• Find solutions to problems.
• Work a flexible schedule including evenings weekends holidays and during emergency situations such as inclement weather.
• Regular timely attendance.
• Respond to emergency situations.
• Read and interpret mechanical and electrical schematics and technical manuals.
• Identify processes and streamline inefficiencies.

Physical Demands

• Required stand for long periods.
• Push lift and carry up to 50 lbs.
• Bend stoop kneel and move intermittently throughout the day.
• Exposure to fumes odors dust moving mechanical parts and vehicles.
• Exposure to extreme weather conditions (heat cold rain snow ice).
• Exposure to potentially dangerous work areas and environments.

Minimum Education Requirements:

High school diploma or equivalent (GED)

Minimum Experience:

• Four (4) years of relevant field service or power generation experience
• Prior experience serving as a lead mentor or senior technician strongly preferred

OR equivalent combination of education and experience to successfully perform the duties of the job

Driving Requirements:

Must possess a valid drivers license must be at least 21 years of age with a minimum of three (3) years of driving history. Must maintain a satisfactory driving record to safely operate company vehicles.

Other:

This position is safety sensitive. It is subject to pre-employment and/or periodic background checks motor vehicle records (MVR) and drug testing.

*This position description is a general guideline for work behavior and is not intended to be a comprehensive listing of all job duties. Therefore it is also not nor can it be implied to be a contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. Must be able to successfully complete an intense background investigation.*