People Experience Technology Architect

Job Description

The People Experience Technology Architect is a senior hands-on technical leader who translates business problem statements into a technical approach ensuring we use the right technology in the right way across our HR tech stack.

This person understands platform capabilities deeply designs endtoend solutions helping execution teams developers and partners achieve planned results consistently.

They communicate and clarify HR Experience technology strategy and intent in daytoday design and delivery forums making thoughtful decisions and tradeoffs that keep work aligned without creating bottlenecks.

Key Responsibilities:

• Partner with process owners and SMEs to gather pain points enhancement ideas and new use cases across the employee lifecycle.
• Turn loosely defined issues (e.g. case escalations onboarding friction automation gaps) into clear structured problem statements with scope impact personas etc.
• Lead technical feasibility discussions and create backlog for peopleexperience technology and core HCM ensuring work is well shaped before it reaches execution pods.
• Design technology deliverables needed to support endtoend employee journeys across Workday ServiceNow HRSD AskGM (AI Assistant) and other tools with focus on measurable outcomes such as automation and efficiency.
• Present solution options to align stakeholders and communicate complex technology topics in plain language.
• Align platform capabilities map to business needs and provide recommendations when process changes are a better fit than custom builds including escalating major decisions to leadership appropriately.
• Contribute to creating configuration standards for Workday ServiceNow HRSD and other technology solutions.
• Review significant designs and configurations to confirm they meet experience expectations architectural and integration standards and operational readiness.
• Build strong trustbased relationships with People Services and HR Operations leaders IT vendor partners and other COE SMEs as needed.
• Collaborate with IT to ensure alignment on solutions and enterprise architecture standards.

Required Qualifications:

• 7 years of experience in HR Technology implementation or delivery with at least 3 years focused on ServiceNow HR Service Delivery (HRSD) Workday or similar large HR platforms.
• Demonstrated experience designing and delivering endtoend HR processes that span multiple systems and teams.
• Experience integrating automation tools and other technologies with Enterprise SaaS solutions.

Preferred Qualifications:

• Experience working with People Services (shared services) and increasing efficiency of Tier 0/1/2 support

Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might bepaidin accordance with applicable state laws.

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position as well as geography of the selected candidate.

• The salary range for this role is$140100 - $186700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentivepayprogram offers payouts based on company performance job level and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical dental vision Health Savings Account Flexible Spending Accounts retirement savings plan sickness and accident benefits life insurancepaidvacation & holidays tuition assistance programs employee assistance program GM vehicle discounts and more.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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