This is a 6month fixed-term position which may be renewed or re-evaluated at the end of the term.
After a short training period on our technologies (Oracle database Python-based tools) and our internal systems as well as an introduction to the trading world you will:
- Assist numerous departments of Swissquote on issues relating to the technical aspects of our platforms.
- Proceed to the first step of investigation and solve complex and critical cases.
- Maintain operate and update our customer databases using your SQL knowledge.
- Develop new automation tools to continuously improve the performance of the support of our systems.
- Investigate issues for our clients and other departments
- Provide level 2 and 3 support for our clients
- Develop and optimize internal tools
- Provide complex databases extractions (SQL) for other departments
- Coordinate with development teams to solve critical cases
- Participate in the daily monitoring of our IT Systems by executing and implementing specific checks
- Be open to joining an on-call rotation to provide 24/7 support in the long term
Qualifications :
- Degree in Information Systems (for example Bachelor HES or similar) and a strong interest for IT
- 3 years of experience in operational support ideally in a banking or fintech environment
- Your skills set include the following: Windows/Unix/Linux environment SQL and scripting (Python Bash) Git
- Good knowledge of French and Strong working knowledge of English (minimum B2)
- Strong problem-solving skills and eager to work on critical systems
- A strong interest in the fintech/banking world as well as a strong sense of customer service
Additional Information :
Nice to have banking or other financial services experiences
SQ2
Remote Work :
No
Employment Type :
Full-time
This is a 6month fixed-term position which may be renewed or re-evaluated at the end of the term.After a short training period on our technologies (Oracle database Python-based tools) and our internal systems as well as an introduction to the trading world you will:Assist numerous departments of Swi...
This is a 6month fixed-term position which may be renewed or re-evaluated at the end of the term.
After a short training period on our technologies (Oracle database Python-based tools) and our internal systems as well as an introduction to the trading world you will:
- Assist numerous departments of Swissquote on issues relating to the technical aspects of our platforms.
- Proceed to the first step of investigation and solve complex and critical cases.
- Maintain operate and update our customer databases using your SQL knowledge.
- Develop new automation tools to continuously improve the performance of the support of our systems.
- Investigate issues for our clients and other departments
- Provide level 2 and 3 support for our clients
- Develop and optimize internal tools
- Provide complex databases extractions (SQL) for other departments
- Coordinate with development teams to solve critical cases
- Participate in the daily monitoring of our IT Systems by executing and implementing specific checks
- Be open to joining an on-call rotation to provide 24/7 support in the long term
Qualifications :
- Degree in Information Systems (for example Bachelor HES or similar) and a strong interest for IT
- 3 years of experience in operational support ideally in a banking or fintech environment
- Your skills set include the following: Windows/Unix/Linux environment SQL and scripting (Python Bash) Git
- Good knowledge of French and Strong working knowledge of English (minimum B2)
- Strong problem-solving skills and eager to work on critical systems
- A strong interest in the fintech/banking world as well as a strong sense of customer service
Additional Information :
Nice to have banking or other financial services experiences
SQ2
Remote Work :
No
Employment Type :
Full-time
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