Commercial Lines CSR Hybrid
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Job Location:
Edmond, OK - USA
Monthly Salary:
$ 57000 - 63000
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Commercial Lines Customer Service Representative Small Business
Job Summary
Seeking a dedicated and detail-oriented Commercial Lines Customer Service Representative Small Business to join a team. This role is integral in supporting the agency sales team and ensuring the seamless management of small business renewals. The ideal candidate will have a strong background in commercial lines insurance excellent customer service skills and the ability to thrive in a hybrid work environment. This position offers an exciting opportunity to contribute to the success of an agency by delivering exceptional service and maintaining high-quality standards.
Compensation Package
- Compensation: Hourly rate equivalent to an annual salary of approximately $57000 to $63000 based on experience and qualifications.
Responsibilities
As a Commercial Lines Customer Service Representative Small Business your key responsibilities will include:
Servicing the Commercial Lines Book of Business:
- Processing endorsements billing and payments.
- Handling claims and creating new/renewal business submissions.
- Ordering loss runs experience modifiers and assisting with supplemental applications.
- Issuing certificates evidence of insurance auto ID cards and binders.
- Checking and mailing out policies creating proposals and tracking cancellations and audits.
- Managing bonds and other related tasks.
Renewal Management:
- Optimizing small business renewals by managing the renewal process and maintaining strong client relationships.
Remarketing:
- Identifying and executing remarketing opportunities for clients.
Quoting Account Rounds:
- Providing quotes for existing commercial lines business.
Staying Updated:
- Keeping up-to-date with carrier updates and underwriting information to ensure compliance and accuracy.
Qualifications/Requirements
To be successful in this role candidates should meet the following qualifications:
- 3-5 years of experience in commercial lines insurance (preferred).
- Proficiency in EPIC software is a plus but not required.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Ability to work independently and collaboratively in a hybrid work environment.
- Detail-oriented with a commitment to delivering high-quality service.
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Key Skills
- Building Construction
- Logistics & Procurement
- Account Management
- Communication
- Client Services
- Jboss
About Company
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