Sushi Team Manager

The Sushi Team Manager is a vital leadership role responsible for driving operational excellence across multiple locations while ensuring superior sushi preparation and customer engagement. Serving as both a field operations leader and on-site manager this position supports Area Managers in developing high-performing teams provides targeted support to stores requiring operational lift and leads daily execution as the Store Team Leader in their assigned home location.

Key responsibilities include overseeing kiosk operations scheduling product ordering food safety compliance and the training and development of Sushi Chefs. The role also champions customer engagement builds strong client relationships drives sales performance and maintains a clean safe and organized work environment aligned with company standards.

Key Competencies

Strong people skills to engage customers and teams expertise in sushi preparation and presentation solid knowledge of ingredients and food safety commitment to quality standards and effective inventory and cost control to maximize profitability.

Duties & Responsibilities

• Execute marketing strategies and operational improvements to maximize sales including direct engagement with customers and clients.
• Monitor and manage inventory analyze profit and loss and control food waste and costs to achieve kiosk and store goals.
• Train and develop team members to meet company standards ensuring strong onboarding and alignment with company culture and values.
• Follow established guidelines for quality portion size presentation and food safety.
• Coach and evaluate team members to ensure compliance with company policies while fostering skill development and performance growth.
• Lead daily operations in the assigned home store including production planning merchandising portioning waste management and food safety.
• Model best-in-class execution of company standards JLP and customer service expectations to drive overall store performance.
• Maintain a clean organized and safe work environment conducting regular inspections to uphold corporate quality and food safety standards.
• Implement strategies regionally to stabilize stores experiencing turnover or performance decline support new openings correct execution issues and provide short-term operational coverage.
• Partner with Area Managers to support multiple stores through training audits corrective action plans and follow-up visits serving as an operational extension of their leadership.
• Provide insights on production accuracy waste processes merchandising CM% and labor discipline to strengthen Area Manager oversight and improve store performance.
• Participate in structured leadership development programs shadow Area Managers to gain experience in forecasting scheduling performance management and business analysis while demonstrating ownership and accountability aligned with company values.

This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned.

Qualifications :

• 3 years in food service with sushi rolling experience; 12 years in leadership preferred.
• Strong knife skills including cutting large fish and preparing vegetables.
• Proven ability to deliver store performance in CM% waste control merchandising and customer service.
• Strong communication coaching and organizational skills; fluent in English. Valid food handlers license with solid knowledge of food safety regulations.
• Physical stamina to stand long periods and work in fast-paced environments.
• Ability to stay composed under pressure and adapt quickly to new settings.
• Willingness to travel for short-term assignments.
• Commitment to company mission values and professional customer interactions

Additional Information :

Hana Group North America is an Equal Opportunity Employer

Salary: $55000 - $65000 Annually

Remote Work :

No

Employment Type :

Full-time