Sr. Intelligent Automation Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign has a dedicated Intelligent Automation Center of Excellence (CoE) that delivers enterprise-grade AI and automation solutions using platforms such as UiPath Microsoft Power Automate and Azure AI/Document Intelligence. As a Senior Intelligent Automation Engineer you will be a key contributor in scaling Docusigns enterprise-wide Intelligent Automation capabilities. You will work at the intersection of business engineering and AI to design build and operate resilient automation solutions that drive measurable business outcomes with the mix of development and support work.

This position is an individual contributor role reporting to the Principal Automation Engineering Manager.

Responsibility

• Partner with cross-functional teams (business stakeholders product managers enterprise architects security) to define automation roadmaps and source use cases

• Architect end-to-end automation solutions across the software development lifecycle (SDLC) from requirements gathering to coding to deployment and support

• Review technical designs estimates and solution feasibility

• Provide hands-on coding/ technical support during US PDT hours including month end and quarter ends

• Maintain and evolve the automation platform roadmap in partnership with business stakeholders and delivery partners

• Oversee IPA platform performance solution maintenance and reporting hubs

• Own design principles architecture standards and coding best practices for the UiPath/Power Automate platform

• Manage technical infrastructure setup for new capabilities in UiPath Platform

• Set up monitoring and alert mechanisms

• Ensure compliance with enterprise security architecture and governance standards

• Ensure long-term stability and effectiveness of automation solutions

• Enforce coding standards security practices and compliance requirements

• Manage multiple priorities in a fast-paced environment seamlessly

• Manage Quarterly and yearly Internal/External Audit ITGC User Access review tasks

• Explore and integrate hyperautomation technologies including AI/ML intelligent document processing and process mining

• Lead proof-of-concepts for new automation capabilities and platforms

• Communicate technical findings and solution recommendations effectively using presentations and visualizations

• Stay ahead of industry trends and continuously upskill through certifications and training

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors or Masters degree in Engineering Computer Science or related field
• Relevant certifications in RPA platforms Python AI/ML or cloud technologies
• 8 years of experience in Intelligent Automation technologies with hands-on coding and application development; At least 4 years on UiPath development
• Experience on UiPath Orchestrator Python scripting Power Automate SQL VB Scripting OCR implementation AI/ML process mining and Azure intelligent document processing
• Experience with Experience with Jira Confluence GitHub/ other version control tools
• Experience with integrating applications via web services / REST APIs and infrastructure models like MCP servers
• Understanding of the impact of data and digital technologies on business operations.
• Proven ability to architect and implement automation solutions at scale
• Self-driven adaptable and comfortable working in a global fast-changing environment

Preferred

• Strong understanding of software design principles and application architecture
• Excellent communication and stakeholder engagement skills
• Proven ability to learn new skills proactively and apply them to business opportunities
• Solid understanding of automation data security best practices and SOX compliance requirements with experience building and operating compliant audit-ready automation solutions
• Strong analytical and problem-solving capabilities with the ability to translate business challenges into technical solutions
• Exposure to Salesforce Oracle ERP OIC Mulesoft and cloud technologies
• Experience in product management in a SaaS/ Technology company environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $157500.00 - $254350.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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