Digital & AI Conversation Designer Intern #GeneralInternships
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Be a Part of Something BIG!
This internship provides students with hands-on exposure to Artificial Intelligence (AI) and Conversational Design through real-world projects. Interns will support the design of AI-powered retail concierge conversations that interact with customers via chat or digital assistants.
Interns will also gain practical experience in AI project planning and delivery working in teams to complete assigned tasks within project timelines under supervision. This internship is suitable for students interested in AI UX design digital products communications or technology projects.
By the end of the internship students will:
Understand how Digitalisation and AI chatbots in retail are designed and deployed
Learn the basics of conversational design and AI prompt writing
Gain experience in planning and delivering AI projects within timelines
Develop communication teamwork and problem-solving skills
Apply customer-centric and responsible AI principles in real projects
Make an Impact by
Conversational Design Support
- Assist in designing conversations between AI retail concierges and customers
- Create sample dialogues for retail scenarios (e.g. product enquiries promotions FAQs)
- Support conversation scripting intent mapping and basic dialogue logic for customer interactions
- Help define tone and response style of AI assistants
- Support testing and refinement of AI conversations
AI Project & Timeline Support
- Support multiple AI projects under guidance
- Assist in planning simple project timelines and milestones
- Track assigned tasks deliverables and completed within agreed timelines
Collaboration & Learning
- Work with designers AI engineers and business teams
- Participate in project reviews testing sessions and demos
- Learn industry best practices in AI and digital
Skills for Success
- Undergraduate from Information Technology / Computer Science UX / Digital Design / Multimedia Business / Digital Innovation and any related disciplines with interest in AI.
- Commit 6 months duration
- Basic understanding of AI conversational concepts (e.g. chatbots intents conversational flows)
- Strong interest in AI digital innovation chatbots or digital experiences
- Understanding of retail customer journeys including pre-purchase purchase and post-purchase
- Organised responsible and willing to learn
- Ability to work in a team and meet deadlines
Required Experience:
Intern
Key Skills
- Graphic Design
- CSS
- HTML5
- Adobe Creative Suite
- Fpga
- Digital design
- Web Design
- Adobe Photoshop
- Adobe Illustrator
- Responsive Web Design
- Sketch
- Adobe Indesign
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
