Service Coordinator
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Job Location:
Greater Sudbury - Canada
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Essential Duties & responsibilities include
- Document repairs provided from multiple sources (EDVIR walk-ups/ triage email technician findings operations maintenance software) and prioritize work accordingly.
- Maintain the local Facility Planner spreadsheet outlining daily workflow
- Prepare work orders in Enrich and assign tasks as needed to technicians after repairs have been approved by the Shop Supervisor and/or Service Manager
- Ensure all tasks are completed in Enrich with proper comments for each job line
- Ensure warranty claims are opened for all warrantable parts and/or repairs
- Work with Parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for PM service and/or repairs
- Assist parts Dept in sourcing parts
- Ensure part cores are returned for proper credit
- Close completed work orders after review
- Works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop
- Driver & Customer Relations
Qualifications :
To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
- Minimum 5 years in service operations
- Knowledge of the AS400
- Good organizational skills
- Good communication and decision making skills
- Technical mechanical and problem solving skills
- Focused on cost analysis and cost reduction
- Focused on customer and driver satisfaction
Additional Information :
What do we offer to you
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Tuition Reimbursement
- Opportunities for growth and advancement
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where youre headed, we have th ... View more
