We are looking for a dedicated and detail-oriented Night Auditor to join our Front Office team. This role is ideal for someone who enjoys working independently overnight while delivering exceptional guest service and ensuring accurate financial reporting.
As Night Auditor you will be responsible for overseeing the smooth overnight operation of the hotel completing end-of-day audits reconciling financial transactions and providing professional service to guests during night hours. You will also play a key role in maintaining guest safety security and confidentiality.
Key Responsibilities
Deliver warm professional and efficient service to all guests
Complete nightly audit procedures and balance daily financial transactions
Reconcile revenue across all outlets and prepare audit reports
Manage overnight check-ins check-outs and guest requests
Handle cash credit and billing accurately in line with procedures
Ensure hotel security procedures are followed at all times
Communicate effectively with the Night Manager and morning teams
Qualifications :
Previous experience in a hotel Front Office role (Night Audit experience preferred)
Strong attention to detail with excellent numerical accuracy
Confident using Opera PMS systems and Microsoft Office (Excel preferred)
Able to work overnight shifts weekends and public holidays
Excellent communication and customer service skills
Calm reliable and able to work independently
Full working rights in Australia
Additional Information :
The Mercure brand is part of the Accor Group. As the global market leader Accor Hotels offers a worldwide network of hospitality and tourism services with a diverse portfolio of renowned brands. Just a few of the perks include:
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more