We are looking for an organised and detaildriven New Accounts Administrator to join our team in Chester on a 6month fixedterm contract. This role is essential in ensuring that new customer accounts are set up accurately efficiently and in line with internal processes and compliance standards.
Youll be a key part of the customer onboarding journeysupporting documentation checks processing applications updating internal systems and providing highquality administrative support to the wider team.
Key Responsibilities
- Process new customer account applications accurately and within agreed SLAs.
- Validate customer information and documentation to ensure compliance with internal policies and regulatory requirements.
- Input and maintain customer data across CRM and account management systems.
- Liaise with internal departments (e.g. Sales Finance Customer Support) to resolve queries and ensure smooth onboarding.
- Conduct basic credit checks or identity checks where required.
- Maintain clear professional communication with customers regarding application status or required additional information.
- Prepare and maintain reports logs and other documentation as needed.
- Identify and escalate discrepancies or potential issues promptly.
- Support team projects or process improvements during the contract period.
Skills & Experience
Essential:
- Strong administrative or data-processing experience.
- High attention to detail and accuracy.
- Excellent organisational and timemanagement skills.
- Confident communication skills (written and verbal).
- Ability to handle sensitive data confidentially.
- Proficiency with Microsoft Office (Excel Word Outlook).
- Ability to work independently and as part of a team in a fastpaced environment.
Desirable:
- Experience in account onboarding customer service administration or compliancerelated roles.
- Familiarity with CRM systems or financial/operational platforms.
- Experience working in regulated or datasensitive environments.
Personal Attributes
- Proactive and solutionfocused.
- Strong work ethic with a positive cando attitude.
- Reliable flexible and able to adapt quickly to new processes.
- Comfortable managing multiple tasks with competing deadlines.
GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 205 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.
#INDGSF
Required Experience:
Contract
We are looking for an organised and detaildriven New Accounts Administrator to join our team in Chester on a 6month fixedterm contract. This role is essential in ensuring that new customer accounts are set up accurately efficiently and in line with internal processes and compliance standards.Youll b...
We are looking for an organised and detaildriven New Accounts Administrator to join our team in Chester on a 6month fixedterm contract. This role is essential in ensuring that new customer accounts are set up accurately efficiently and in line with internal processes and compliance standards.
Youll be a key part of the customer onboarding journeysupporting documentation checks processing applications updating internal systems and providing highquality administrative support to the wider team.
Key Responsibilities
- Process new customer account applications accurately and within agreed SLAs.
- Validate customer information and documentation to ensure compliance with internal policies and regulatory requirements.
- Input and maintain customer data across CRM and account management systems.
- Liaise with internal departments (e.g. Sales Finance Customer Support) to resolve queries and ensure smooth onboarding.
- Conduct basic credit checks or identity checks where required.
- Maintain clear professional communication with customers regarding application status or required additional information.
- Prepare and maintain reports logs and other documentation as needed.
- Identify and escalate discrepancies or potential issues promptly.
- Support team projects or process improvements during the contract period.
Skills & Experience
Essential:
- Strong administrative or data-processing experience.
- High attention to detail and accuracy.
- Excellent organisational and timemanagement skills.
- Confident communication skills (written and verbal).
- Ability to handle sensitive data confidentially.
- Proficiency with Microsoft Office (Excel Word Outlook).
- Ability to work independently and as part of a team in a fastpaced environment.
Desirable:
- Experience in account onboarding customer service administration or compliancerelated roles.
- Familiarity with CRM systems or financial/operational platforms.
- Experience working in regulated or datasensitive environments.
Personal Attributes
- Proactive and solutionfocused.
- Strong work ethic with a positive cando attitude.
- Reliable flexible and able to adapt quickly to new processes.
- Comfortable managing multiple tasks with competing deadlines.
GSF Car Parts is one of the UKs leading automotive parts distributors supplying thousands of independent garages throughout the UK and Ireland with parts tools garage equipment and specialist training. The group has over 205 branches nationwide and a turnover exceeding 475 million. Built on the heritage and success of a dozen local brand identities acquired over several years we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain marketing and national accounts. The business also benefits from integrated IT systems which include our industry leading catalogue system Allicat and access to the Groups national garage programme Servicesure.
#INDGSF
Required Experience:
Contract
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