Solution Consultant

Job Purpose

The SketchUp Solution Consultant is responsible for driving technical excellence solution adoption and business growth for SketchUp across Malaysia and Singapore. Acting as the bridge between SketchUp Value Added Resellers solution partners and endusers this role ensures successful integration of SketchUp solutions into customer workflows across architecture engineering construction interior design and related industries.

The consultant leverages customer insights partner feedback and technical expertise to deliver impactful demonstrations training workflow optimization and postsales support that accelerate regional growth.

Responsibilities

PreSales PostSales & Technical Services

• Lead and coordinate presales demonstrations technical discussions solution positioning and workflow presentations for SketchUp and its ecosystem.

• Support postsales activities including deployment installation configuration troubleshooting and workflow optimization.

• Conduct indepth technical discovery to understand customer workflows pain points and business requirements recommending the right SketchUp solutions and services.

• Provide billable consulting services for customer projects including template creation workflow design and integration with other Trimble solutions.

• Work closely with partners and customers to identify recurring issues and collaborate with SketchUp/Trimble teams to resolve them.

Partner & Customer Enablement

• Organize and deliver enablement programs for Value Added Resellers and customers including:

  • Technical training

  • Mentoring

  • Workshops

  • Webinars and seminars

  • Certification or skillsdevelopment sessions

• Deliver online and inperson training for sales partners and endusers across Malaysia and Singapore.

• Support partners with technical knowledge competitive positioning and solution differentiation.

Business Growth & Market Development

• Drive SketchUp adoption by aligning partners and customers with the product roadmap value proposition and regional business strategy.

• Support partners in building strong SketchUp pipelines improving attach rates and expanding into new industry segments.

• Participate in marketing initiatives industry events trade shows and customer roadshows to promote SketchUp solutions.

• Identify measurable outcomes from delivered activities such as productivity gains workflow improvements and user learning curve acceleration.

Marketing & Content Creation

• Create social media content in various formats (shortform videos posts reels carousels) to promote SketchUp workflows tips and success stories.

• Develop brochures onepagers workflow guides and other marketingrelated materials to support partner campaigns and customer education.

• Collaborate with Business Units to produce technicalmarketing content that highlights SketchUps value proposition and industry relevance.

• Support marketing initiatives with technical insights demo assets and content tailored for regional audiences.

Thought Leadership & Content Development

• Serve as the regional subjectmatter expert for SketchUp and its ecosystem.

• Create and publish benchmarks workflow guides best practices and technical articles for internal and external platforms.

• Provide insights on industry trends customer needs and competitive landscape to influence product and business strategy.

Knowledge Skills & Experience

Technical & Industry Expertise

• 3 years of experience in vendor channel or solution consulting roles; or 5 years in channeldriven software environments.

• Deep expertise in SketchUp and its ecosystem: SketchUp Pro Layout Sefaira Trimble Connect Extensions.

• Handson experience with Autodesk Revit and AutoCAD with strong understanding of interoperability and workflow integration with SketchUp.

• Strong background in Architecture Engineering Construction (AEC) or related design/technical fields.

• Practical understanding of AEC workflows including conceptual design 3D modeling visualization documentation and project delivery.

• Familiarity with industry standards modeling practices and multisoftware workflows across design and construction.

• Solid knowledge of IT fundamentals (operating systems networks cloud technologies databases scripting).

• Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues.

• Ability to translate technical workflows into measurable business value and productivity improvements.

Business & Communication Skills

• Proven ability to influence and align VARs partners and customers toward shared business outcomes.

• Strong negotiation presentation and communication skills.

• Excellent written and verbal communication in English; proficiency in Malay Mandarin or Tamil is an advantage.

• Teamoriented with strong customersuccess mindset.

• Persistent resilient and comfortable operating in a highgrowth software environment.

Qualifications

• Technical degree or equivalent qualification in architecture engineering construction design technology or related fields.

Key Skills

At Tec D a TD SYNNEX Company our values guide everything we do: Together We Own It We Dare to Go We Grow and Win and above all We Do the Right Thing. These principles shape how we work with each other our partners and our communities as we drive innovation and create lasting impact.

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial physical and mental well-being through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peer-to-peer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At Tec D a TD SYNNEX Company were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment based on merit without regard to race colour religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law. To support our diversity and inclusion efforts we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.