Contract On-Call Supervisor
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Choices is a recognized leader in providing supports and services for people with developmental disabilities. We ensure that the people we support have opportunities to live and participate in their communities by enhancing quality of life promoting social inclusion and self worth.
We are looking for a 12 Month Contract On-Call Supervisorto join our team. As part of Residential Services the On Call Supervisor will provide support and direction to staff of all CHOICES programs in the designated hours of work. The On Call Supervisor responds to calls from staff seeking direction or support in situations relating to people supporteds well-being maintenance within the location and backfilling short-term staff absences.
Number of positions: 1
Working Hours: Monday to Thursday 4:00 p.m. to 9:00 a.m. the following morning (overnight).
Responsibilities
On Call:
HOW TO APPLY
Qualified candidates are invited to send their resume and cover letter.
We thank all candidates for their interest however please note that only shortlisted candidates will be contacted.
Choices is committed to creating an accessible and inclusive accordance with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and the Ontario Human Rights Code (OHRC). Choices will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process please notify Human Resources of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.
We are looking for a 12 Month Contract On-Call Supervisorto join our team. As part of Residential Services the On Call Supervisor will provide support and direction to staff of all CHOICES programs in the designated hours of work. The On Call Supervisor responds to calls from staff seeking direction or support in situations relating to people supporteds well-being maintenance within the location and backfilling short-term staff absences.
Number of positions: 1
Working Hours: Monday to Thursday 4:00 p.m. to 9:00 a.m. the following morning (overnight).
Responsibilities
On Call:
- Provide supervision direction and guidance to staff during the stipulated working hoursto ensure programs are adequately staffed people supportedneeds are met and manage problems as presented.
- In an emergency provide onsite support for staff when situations require a Supervisors presence.
- Update and maintain on-call resource database and track after hours and weekend absenteeism statistics.
- Keep the Program Managers and the Director of Service informed of relevant people supportedand program information.
- Provide feedback to Program Managers regarding staff performance and attendance issues
- Respond to calls related to staff absences and backfill vacancies as necessary redeploy staff as needed and support program-specific scheduling needs (e.g. coverage needed for appointments outings etc.) in accordance to the provisions of the Collective Agreement (CA) Employment Standards Act (ESA) CHOICESs policies and procedures and applicable legislation.
- Be thoroughly familiar with the scheduling software system to ensure optimal utilization and to act as a resource to users needing assistance.
- Participate in the direct training evaluation and feedback of new hires working weekends.
- Filing and updating of Serious Occurrence Reporting as needed
- Updating and filing of all ShareVision reporting such as Incident Reports Case notes and Behaviour Strategies Tracking
- Complete additional tasks as assigned by the Director of Servicesand/or designate.
- Completed diploma/degree in a field related to social services. Other educational backgrounds may be considered where the incumbent has related experience and qualifications.
- A minimum of 2years of progressive experience in providing support to those with developmental disabilities in a variety of roles including those that demonstrate leadership.
- Experience should include report writing staff training coaching others knowledge of participant needs and strategies to support them and the ability to thrive under pressure.
- Ability to solve problems while exhibiting judgment and a realistic understanding of issues able to use reason even when dealing with emotional topics.
- Proficiency in the use of the computer including but not limited to scheduling software electronic mail word processing spreadsheets and internet
- Excellent written and oral communication skills
- Pressures: As this is a Supervisorial position stress is an inherent part of the role. On-call Supervisor will interact with people supported staff families and community members who are experiencing stressful situations related to agency services policies decisions and community supports.
- Working Hours: This position requires providing round-the-clock coverage working evenings early mornings weekends and holidays. This position is responsible for coverage during the weekly on-call rotation. As such it is a requirement that the incumbent be able to be a part of this team including staffing the programs when no other options are available.
HOW TO APPLY
Qualified candidates are invited to send their resume and cover letter.
We thank all candidates for their interest however please note that only shortlisted candidates will be contacted.
Choices is committed to creating an accessible and inclusive accordance with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and the Ontario Human Rights Code (OHRC). Choices will provide accommodations throughout the recruitment and selection process to applicants with disabilities. During any stage of the recruitment process please notify Human Resources of the nature of any accommodation(s) you may require. Any information received relating to accommodation measures will be addressed confidentially.
Required Experience:
Manager
Key Skills
- Change Management
- Cyber Security
- Elevator
- Flexcube
- Airlines
About Company
Choices Association Inc. is a not-for-profit in Hamilton, Ontario. We support and assist individuals with developmental disabilities to pursue opportunities to actively participate in their community.
