Customer Support Specialist – German & English

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Start Date: Training begins 04/03/2026

Languages: German (C1) & English (B2)
Location: Remote Based in Greece
Contract Type: Full-Time

Are you ready to bring magic to customer service
Join a leading world-renowned entertainment brand and become part of a passionate dynamic team delivering exceptional experiences to fans and customers worldwide.

Were hiring Customer Support Specialists fluent in German and English to join our remote team in Greece. If you love storytelling helping people and creating memorable moments this is your chance to work behind the scenes with one of the most beloved entertainment brands in the world.

What We Offer:

Salary: 1300 gross/month
Bonus: Up to 150 monthly performance bonus
Training: Fully paid professional training by certified instructors
Relocation Support:

All expenses covered flight hotel stay and real estate agency fee OR

250 relocation allowance real estate agency fee (for those relocating independently)

Private Healthcare Plan
Exclusive Discounts & Perks
Free Online Greek Language Courses
Career Progression & Internal Development Opportunities
Vibrant Company Culture: community events CSR initiatives team-building activities
Remote work from anywhere in Greece with state-of-the-art offices available for hybrid or onsite interactions

What Youll Be Doing:

Deliver world-class customer support via phone email and chat in German and English
Assist customers with subscriptions streaming access billing and platform navigation
Act as a brand ambassador providing personalized solutions and maintaining high satisfaction
Handle cases efficiently accurately and empathetically
Collaborate with team leaders and trainers to continuously improve service quality

What Were Looking For:

Fluency in German (C1) and English (B2) written and spoken
Strong communication problem-solving and interpersonal skills
Customer-first mindset with a passion for helping others
Basic tech-savviness comfortable using various software tools
Located in Greece or willing to relocate (remote position)
Previous customer service experience is a plus but not required full training provided

Why Apply Now
This isnt just a job. Its a role where your voice matters your growth is supported and your work has purpose. Join a global legacy of storytelling imagination and excellence.

Apply today and start your journey on 04/03/2026.
Let your career sparkle with one of the worlds most iconic brands!

Start Date: Training begins 04/03/2026 Languages: German (C1) & English (B2) Location: Remote Based in Greece Contract Type: Full-Time Are you ready to bring magic to customer service Join a leading world-renowned entertainment brand and become part of a passionate dynamic team delivering excepti...