Injury and Claims Specialist

Why Youll Love Working With Us

Some of the key benefits for the position and employment at Programmed include:

• Competitive pay: Attractive salary with annual performance and remuneration review program as well a car allowance.
• Rare Opportunity: Gain experience managing the end-to-end function in the self-insurance space
• Prime Location: Located on the outskirts of the city with easy access to major roads and public transport

• Your well-being our priority: Health insurance discounts generous paid parental leave and access to our Employee Assistance Program including tailored well-being initiatives designed to support your personal and family needs.
• Investment in you: Were passionate about personal and professional growth offering access to certificates webinars mentorship and practical training to help you thrive in your career.

About The Opportunity

Programmed is seeking an experienced part time (0.6-0.8 FTE) Injury and Claims Specialistto join our Injury Management team. Reporting to the Group Self-Insurance Manager this role offers the opportunity to thrive and expand your skills within a high-performing close-knit team based at our Underdale office. You will be responsible for end-to-end injury and claims management functions for workers compensation claims for Programmed employees in SA.

Key Responsibilities

• Managing a portfolio of workers compensation claims end to end ensuring strict adherence to legislative requirements
• Determining liability and entitlements in line with the relevant timeframes
• Collaborating closely with employees and key stakeholders including Doctors Allied Health professionals Solicitors WHS Manager HR team Branch State and General Managers
• Developing implementing and supporting employees with recovery and return to work plans
• Striving for safe and sustainable return to work outcomes
• Communicating claim outcomes and providing necessary updates to internal stakeholders and injured employees
• Maintaining accurate and confidential work injury claims files in accordance with agreed case management principles

About You

To be successful in this role you will have experience in workers compensation claims management and injury management. Additionally you will demonstrate and possess the following:

• 2 years experience in workers compensation claims management or injury management setting
• Return To Work Coordinator Certificate
• Strong working knowledge of the Return To Work Act 2014 and understand the importance of compliance governance and audit integrity
• Knowledge of the RTWSA Code of Conduct and Performance Standards for Self-Insured Employers
• Excellent and adaptable communication skills both written and verbal
• Ability to think outside the box and manage competing priorities
• Current Drivers License

• Certificate IV in Personal Injury Management and Mental Health First Aid (desirable)

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education health infrastructure manufacturing transport and mining in Australia and New Zealand. Our Facility Management business unit partners with our valued clients to deliver facility management and industrial maintenance services across multiple key and essential industries. Weencourage career development support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Our Commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures gender age sexual orientation or abilities to apply.

To learn more about working with Programmed we encourage you to visit our website.