IT Service Desk Agent
Share
Job Location:
Ekurhuleni Metropolitan Municipality - South Africa
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Requirements
- Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA A N or equivalent).
- 06 months experience in an IT support or service desk environment (graduates welcome).
- Good understanding of Microsoft Office and basic troubleshooting skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work under pressure and as part of a team.
- Familiarity with retail or POS systems (advantageous but not essential).
Job Description
Minimum Education Level:
Diploma or Advanced Certificate
Job Category:
Information Technology (IT)
Job Advert Summary
We are seeking three enthusiastic and customer-focused Service Desk Agents to join the IT Department. This entry-level position is ideal for individuals who are passionate about technology and committed to providing excellent technical support to internal users across various business units and operational environments.
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
