Danish Travel Agent in Lithuania

Vilnius - Lithuania

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Begin Your Journey in Travel Agent!

Step into a rewarding role where your support helps shape positive travel this fast-paced customer-focused environment clear communication empathy and effective problem-solving are key. If youre organised proactive and enjoy assisting people this opportunity could be a great fit.

Role Overview:

As a Travel Agent you will serve as the primary contact for travellers assisting them via phone email and live chat. Your goal is to offer clear information handle requests efficiently and ensure customers enjoy a smooth and stress-free travel experience.

Key Responsibilities:

Interact with travellers in a friendly professional and supportive manner across phone email and chat
Assist with bookings itinerary changes cancellations and general travel-related inquiries
Provide accurate information and practical solutions to address customer needs
Maintain detailed and well-organized records of customer interactions
Identify complex or sensitive cases and escalate them following established procedures
Work closely with internal teams to ensure timely and effective issue resolution
Meet service quality standards and performance targets consistently
Stay up to date with travel policies procedures and industry developments to deliver high-quality support

Requirements:

Fluent in Danish (C1/C2 level)
Fluent in English (B2 level)
EU Citizenship or Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Attractive Salary: Competitive compensation that values your skills
Performance Bonus: Recognising your achievements
Meal Allowance: Covering your daily meals
Health & Life Insurance: Comprehensive protection for your well-being
Remote Work: Enjoy the flexibility of working from home

Ready to take the next step Apply today and be part of a team that values innovation and excellence!

Begin Your Journey in Travel Agent! Step into a rewarding role where your support helps shape positive travel this fast-paced customer-focused environment clear communication empathy and effective problem-solving are key. If youre organised proactive and enjoy assisting people this opportunity coul...