Remote Technical Support Specialist
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities:
- Provide technical support to clients remotely
- Troubleshoot and resolve technical issues related to software and hardware
- Document all support interactions and solutions
- Collaborate with internal teams to escalate and resolve complex issues
- Ensure customer satisfaction through timely and effective support
Essential Qualifications:
- 2 years of experience in technical support or a related field
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work independently and in a team environment
- Proficiency in software and hardware issues
Desired Experience:
Maximum of 2 years of relevant experience
Salary & Benefits:
Salary: To be discussed
Benefits: Health insurance retirement plan paid time off
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
