Associate, Production Operations

Are you looking for the opportunity to make an impact

Berkadias mortgage banking platform is consistently ranked among Fannie Mae Freddie Mac and HUDs top lenders and is seamlessly integrated with our investment sales and servicing platforms to provide superior client service. Let the strongest research technology capital relationships and a nationwide network of industry professionals propel you to the next stage of your commercial real estate career. Be Backed by the Best. Be Berkadia.

TheAssociate-Production Operationswillwork withProductionandOperationsLeadership todeliver process improvementsevaluate metrics and dataupskill the production networkandmanage projects toenhancethe efficiencyand effectivenessof Berkadias Production support platform.Therolewillbe responsible formanagingstakeholder relationships across the firm andrunning projects from planning to completion. The role willsupport the decision-making process of theProductionandCorporate Leadership teamsby crafting insightsandrecommendations through analyzing different data sources (both qualitative and quantitative)andsourcing feedback from key stakeholders across the organization (corporate andproduction network).

We Innovate to shape the future of CRE so in this role you will:

• Partner with stakeholderstodriveandexecute cross-functionalprojectsfor Berkadias Production leadership in support of the platform

• Manage and develop project timelines andprovide ongoing communicationregardingproject progress to Production leadership and project stakeholders

• Identifyand scopeProduction network needsthrough careful analysis and interactions with the network;recommendsolutionsto Production leadershipbased on network feedback

• Ownprocess improvement and policy development initiatives for theProduction network focused on standardizingProduction operations including collaborative projects like information sharing and storageProduction/deal process operational excellencegeneral guidance aroundbest practices(e.g.fee sharingand collaboration)standardizing onboarding and training for Production team membersand othercritical operationalprocesses

• Supportrevenue growth solutions (e.g.Leadsbusiness planning)including the development and delivery of solution-specific training

• Perform financial and variance analysis related to Production productsandproducersin partnership withProduction analytics team; create data products and reportsto support planning and decision making

• Work on ad-hoc projects and analyses as assigned bytheProductionleadershipteam

• Other duties as assigned

We Stand for Excellence so to achieve success in this role you should have:

• Someone who is ready to be an owner can take ambiguous problems structure them anddeterminea path forward including requesting the resources necessary toaccomplishthe task

• Critical thinking ability to look beyond the immediate ask with stakeholdersobjectivesand challenges in mind

• Resourcefulness and thoroughness in conducting complex analysis research and projects

• Previousexperience managing multiple simultaneous projects includingmaintainingproject tasks coordinating work efforts of others and meeting deadlines

• Ability to work independently andpossessstrongwritten andverbalcommunicationand presentationskillswith multiple levels of an organization

• Advanced experience in Microsoft Office including Outlook Word PowerPoint and Excel; advanced experienceanalyzing and visualizing data for different audienceswithPower Bistronglypreferred

• Strong organizational skills and ability to multitask in a fast-paced environment with competing priorities

• Outstanding attention to detail

• Ability to manage expectations informing stakeholders of potential delays due to conflicting priorities

• Can-do proactive attitude that canmakesuggestions andgiveoptions rather than waiting for answers
• Bachelors degree or equivalent 3 years of experience in a similar role

We believe People Matter so we offer benefits that go beyond:

• Monthly paid volunteer hours and donation matching to benefit our communities
• Employee Resource Groups that help you grow with us
• Fertility and family planning services
• Up to 12-weeks of fully paid parental leave
• Mental health care including free counseling sessions:
• Well help you fund your learning journey with generous tuition reimbursement
• Pet insurance discounts
• And more!

Be the Next Big Thing. Be Berkadia.

#LI-EP1 #LI-HYBRID

Berkadia as an equal opportunity employer celebrates our employees unique differences which we believe drives personal and company-wide innovation and creates a people-first culture where your career can take the long view. To achieve these goals we are committed to the full inclusion of all qualified individuals without regard to race religion age color national origin gender sexual orientation gender identity or expression marital status domestic partner status military and veteran status disability pregnancy parental status genetic information political affiliation or any other status protected by federal state and local laws.

In keeping with our commitment Berkadia takes the necessarysteps to provide a workplace free from harassment and discrimination as well as access and reasonable accommodations for individuals with you require reasonable accommodation to take part in the interview process please contact

You have rights under Federal and State employment laws. No question in this Application is intended to elicit information in violation of any such law nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role you are acknowledgingBerkadias Application PolicyandBerkadias Privacy Policy. Please click the following links for more information about:EEOCEmployee Rights under the FMLAEPPA.