Front Desk Receptionist Administrative Support (Backup)

The Front Desk Receptionist / Administrative Support (Backup) serves as the first point of contact for the Atlanta Regional Commission (ARC) and plays a critical role in representing the organization in a professional welcoming and service-oriented manner. This temporary position (29 hours per week) is responsible for managing front desk operations while also providing backup executive-level administrative support as needed.

The ideal candidate should be timely polished outgoing self-directed and able to manage multiple priorities with professionalism and discretion.
This temporary position is not eligible for benefits; working up to 29 hours per week.And the payrate for this position is $32.00 per hour.

Front Desk & Office Support

• Serve as the primary receptionist for ARC greeting visitors staff and guests in a courteous professional and welcoming manner.
• Answer and route incoming calls promptly and professionally; respond to general inquiries or direct them appropriately.
• Manage visitor check-in procedures including issuing badges and notifying staff of guest arrivals.
• Maintain the reception area to ensure a clean organized and professional appearance at all times.
• Receive sort and distribute incoming mail packages and deliveries; coordinate outgoing mail and courier services.
• Monitor and replenish front office supplies and coordinate with Office Operations on ordering needs.
• Support general office operations including conference room coordination and basic scheduling support.
  
  

Executive Administrative Support (Backup)

• Provide backup administrative support to the Executive Director & CEO as needed.
• Assist with calendar management meeting coordination and logistics for executive meetings.
• Prepare format and proofread correspondence reports presentations and meeting materials.
• Support meeting preparation including agenda distribution materials assembly and follow-up documentation.
• Handle sensitive and confidential information with discretion and professionalism.
  
  

Customer Service & Organizational Representation

• Represent ARC with a high level of professionalism in all interactions with internal and external stakeholders.
• Demonstrate a proactive solutions-oriented approach to assisting staff leadership and visitors.
• Anticipate needs identify issues and take initiative to resolve routine matters independently.

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• 3 years of experience or a combination of education and experience.
• Demonstrated experience providing administrative or executive support or serving as a backup in such a role.
• Proficiency in Microsoft Office (Outlook Word Excel PowerPoint) and general office technology.
  
  

Preferred Qualifications:

• Experience supporting senior leadership or executives in a professional office environment.
• Familiarity with public sector nonprofit or intergovernmental organizations.
• Experience managing competing priorities in a fast-paced professional setting.

• Exceptional professionalism reliability and punctuality.
• Strong interpersonal and customer service skills; outgoing and approachable demeanor.
• Ability to self-start prioritize tasks and work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Flexibility and adaptability to shifting priorities and support needs.
  
  

Working Conditions:

• This is a temporary position. An 8:30AM start time is required - working no more than 29 hours per week.
• In-office presence is mandatory Monday through Thursday each week.
• The role is based in a professional office environment and requires consistent on-site coverage of the front desk during scheduled hours.
• Occasional flexibility in hours may be required to support meetings or executive needs.
  
  

Core Competencies:

• Accountability and Reliability
• Professional Presence
• Customer Service Excellence
• Initiative and Problem Solving
• Communication and Collaboration

Additional Information

About ARC:

The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the regions success including growth and development transportation water resources services for older adults and workforce solutions. ARC is dedicated to unifying the regions collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives the provision of objective information and the involvement of the community in collaborative partnerships.

ARC Strategic Framework

Vision ONE great REGION

Mission Statement

The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative data-informed planning and investments.

Our Goals

1. Healthy safe livable communitiesin the Atlanta metro area.
2. Strategic investmentsin people infrastructure mobility and preserving natural resources.
3. Regional services delivered withoperational excellenceandefficiency.
4. Diverse stakeholders engageand take a regional approach to solve local issues.
5. A competitive economythat is inclusive innovative and resilient.

Our Core Values

Excellence A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agencys and our colleagues success.

Equity We represent a belief that there are some things which people should have that there are basic needs that should be fulfilled that burdens and rewards should not be spread too divergently across the community and that policy should be directed with impartiality fairness and justice towards these ends.

Integrity In our conduct communication and collaboration with each other and the regions residents we will act with consistency honesty transparency fairness and accountability within and across each of our responsibilities and functions.

Application Process:

The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta serves as a forum where leaders come together to discuss and act on issues of regionwide consequence so it is important that our staff share the public entrepreneurial spirit that defines ARC.

As an Equal Opportunity EmployerARC does not discriminate on the basis of race color age national origin sex religion or disability.

For questions about recruitment or to request a reasonable accommodation during the application interview or testing process please contact ARC at or Human Resources via email at .