Are you passionate about helping people live their healthiest lives Do you thrive in a dynamic supportive environment where your contributions truly matter If so Medcan is the place for you!
This job posting is for a current vacancy.
TheGrowth Coordinatorrole will support our Sales and Account Management Teamsin ensuring client success across our 1500 Corporate Accounts throughday to daymanagement and administration of roster and eligibility files renewals and addendums usage reporting invoicing and collection scheduling and bookings account status and records and other client service activities.
The role will requirea strongservice orientation attention to detail analyticalcapabilitiesand CRM (Salesforce) capability. Collaboration and engagement with various stakeholders including the Account Management Team Plan Sponsors (clients) and internal partner functions such as Sales Bookings Reception Finance Digital Marketing and Products will be critical to success in the role.
What Youll Do:
Address corporate client requests such as account information updates roster file updates payments usage reports marketing support ad hoc requests etc. on behalf of the Account Management team ona timelyandaccuratebasis.
Maintain and retrieve data relating to corporate accounts in Salesforce CRM and other internal systems as.
Support the Account Management and Finance teams with corporate account renewals and addendums.
Review and analyze the daily clinic schedule to ensureappropriate pricing eligibility funding status and other client specific requirements in coordination with the Bookings Reception and Finance teams.
Perform audit and data validation activities to ensure all corporate account data isaccurateand up to date.
Generate monthly renewal reports for the Account Management team andassistAccountManagers with renewal administration.
Manage the administration ofout of townbookings through Medcansnation wideaffiliate clinics including bookings and invoicing.
Ensuretimely(within 24 hours) andaccurateresponses to allclient relatedrequests.
Assistwith invoice discrepancy resolution reconciliation andidentifyinginconsistencies totheFinance or Account Management team.
Efficiently manage and support pricing or program updatesin Salesforce CRM.
Additional supportincludingdata/sales analysismay be required on an as needed basis.
What Youll Need:
Recentpost-secondaryschoolgraduate specializing inbusinessadministrationorhealth-related fieldan asset)
Strong attention to detail and analytical skills.
Exceptionally strong organization and time management skills withabilityto execute with focus and flexibility.
Ability to effectively collaborate with both internal and external stakeholders in afast pacedenvironment.
Customerfocus with an energetic and positive approach along with a high sense of urgency toaddressingclient needs.
Strong communicationskillsbothverbal and written.
Demonstrates sound judgment integrityflexibilityand adaptability to change.
Advancedproficiencywith Microsoft Office applications (Word Excel PowerPoint & Outlook)
Experience andproficiencywith Salesforce CRM (preferred)
Self learnerandself starter.
This is a 6-month full-time contract hybrid (2 days in office) position working40 hoursper week based on business needs between regular office hours Monday Friday (9 AM - 5.30 PM). Our downtown Toronto clinic is convenientlylocatedat 150 York St. which is nearby St. Andrew station or a 10-minute walk from Union Station!
Position Pay Range
$41830.00 - $57516.25 CAD annuallyPay will be determined based on an analysis of the selected candidates experience and qualifications within the roles compensation grade. Medcans compensation ranges are determined by a combination of required qualifications and skills market value and internal equity. The above range pertains solely to the base compensation and is not inclusive of additional compensation details such as perks benefits and potential bonuses or incentives.
Diversity Equity and Accessibility:
Medcan is dedicated to equity diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity please advise your Talent Acquisition contact should you require accommodation.
AI Use Disclosure Opportunities at Medcan
Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair transparent and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcans values. If you have questions about how your application is assessed please contact the Medcan Talent Acquisition team at .
Required Experience:
IC
We are a global-leader in delivering proactive and primary care options for those looking to take greater control over their health.