Description
The City of San Ramon is looking for an energetic professional to assist in programming and the operations the Parks and Community Services Department. If you have great customer service skills; are detail-oriented; have excellent written and verbal skills and have experience in recreation programming facility rentals and using recreation management software (or software of similar nature) please apply for the Recreation Technician position!
Under general supervision performs a variety of technical support clerical and lead worker functions related to recreation facility and program operations including working with clients regarding facility rental and setup; coordinates and directs the work of hourly employees and volunteers; monitors day-to-day operation of classes and facilities; performs clerical duties involving payment of fees permits insurance and scheduling; and performs related work as required.
The Ideal Candidate
Has a welcoming professional and personable demeanor.
Has strong verbal and written communication skills.
Enjoys working in a team environment.
Is creative and adjusts quickly to the ever-changing nature of recreation programs.
Knowledge of organizing and planning recreation programs for youth teens adults seniors and cultural arts.
Experience with scheduling or managing use of a building or facility.
Experience with Audio/Visual solutions event logistics and site layouts.
Is able to work a flexible schedule that may include some evenings weekends and holidays.
Supervision Received and Exercised
Receives general supervision from a Recreation Coordinator Recreation Supervisor or Recreation Program Manager. May provide work direction training and guidance to lower-level temporary or seasonal staff and volunteers.
Class Characteristics
This is the fully competent-level of the recreation services series. Incumbents are responsible for direct and on-going contact with and assistance to individuals and organizations renting facilities and participating in Parks and Community Services programs classes and events; insures understanding of and adherence to Department and City rules and regulations by facility users; sets up and takes down furniture and equipment for classes and events; provides staff coverage during extended hours of operations. The class is distinguished from the Recreation Coordinator in that the latter is the first professional level with a four-year degree requirement and responsibilities that include management of comprehensive recreation programs and services at a specific center or City-wide specialized and targeted programs events and services.
Typical Duties
Management reserves the right to add modify change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.- Assists in providing recreation programs and services including coordinating implementing and scheduling programs and services for various age groups and interests.
- Works with renters and potential renters of City facilities in planning upcoming events ensuring that clients understand and adhere to City policies remit fees on time obtain permits and insurance and develop room layouts; answers questions on status of room rentals facilities approved caterers policies and fees; maintains an album of photos of past events decorations and set-ups.
- Monitors day-to-day operations of programs classes and facilities including ensuring that rooms are appropriately configured and that equipment is available; maintains records of room set-ups for City classes.
- Directs the work of hourly and volunteer staff including selecting and training staff and monitoring and determining workloads and schedules; updates a procedural manual for part-time employees including Building Attendants and Recreation Leaders.
- Monitors facilities and storage areas for cleanliness and condition of equipment; adjusts and moves items to proper areas.
- Inventories and requests purchases for supplies; locks unlocks and secures doors and facilities.
- Performs clerical duties such as tracking class payments room rentals volunteers hours and class schedules; prepares daily deposits.
- Responds to requests complaints and inquiries from class instructors rental groups and the public; responds appropriately to emergency situations and provides crowd control and evacuation if needed.
- Performs other duties as assigned.
Knowledge and Abilities
Knowledge of:
Principles practices and service delivery needs related to the program area(s) to which assigned; procedures for planning implementing and maintaining a variety of recreation and leisure activities and programs; recreational cultural age-specific and social needs of the community; applicable Federal State and local laws regulatory codes ordinances and procedures relevant to the program area and facilities to which assigned; recreation site management and oversight; basic principles of employee and volunteer supervision and training.; safety principles and practices including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods; applicable safety precautions and procedures related to the program area(s) and facilities to which assigned; principles and practices of basic public relations techniques; principles and procedures of record keeping cash handling and report preparation; business arithmetic and statistical techniques; modern office practices methods and computer equipment and applications; English usage spelling vocabulary grammar and punctuation; techniques for effectively dealing with individuals of various ages various socio-economic and ethnic groups and effectively representing the City in contacts with the public; and techniques for providing a high level of customer service by effectively dealing with the public vendors contractors and City staff.
Ability to:
Plan oversee implement and coordinate assigned recreation program operations and activities as well as staff contractors and volunteers; plan and prepare recreation activities reports and other related program materials; understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities; interpret apply explain and ensure compliance with applicable Federal State and local policies procedures laws and regulations; work independently while supervising facilities and user groups; understand interpret and apply facility use policies and procedures; lift and move tables and chairs and arranging facilities for community events and/or meetings; handle rescues medical emergencies and injuries in a calm and effective manner including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR); maintain facilities and equipment in a clean safe and secure manner; operate modern office equipment including computer equipment and software programs; maintain accurate logs records and basic written records of work performed; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work set priorities and meet critical time deadlines; use English effectively to communicate in person over the telephone and in writing; use tact initiative prudence and independent judgment within general policy procedural and legal guidelines; and establish maintain and foster positive and effective working relationships with those contacted in the course of work.
Minimum Qualifications
Any combination of training and experience that would provide the required knowledge skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education
Equivalent to the completion of the twelfth (12th) grade.
AND
Experience
One (1) year full-time or its equivalent of customer service experience which must have included recreational activities.
Licenses and Certifications
At the option of the appointing authority or the City persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses certifications or specialized education and training relevant to the area of assignment. which may include:
- A valid California Drivers License. A valid California Drivers License is not a requirement for this position. However persons hired into this class who intend to drive their personal vehicle and/or a City vehicle as part of their job duties will be required to possess a valid California Drivers License; alternatively persons hired into this class could use alternative means of transportation as part of their job duties.
- First Aid Certification
- CPR Certification
- Water Safety Instructor Trainer
- Certified Pool Operator
Additional Information
Physical Demands
Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Must possess the physical stamina to lift and move tables and chairs arrange facilities for community events and/or meetings. Finger dexterity is needed to access enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend stoop kneel reach climb and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift carry push and pull materials and objects weighing up to 50 pounds.
Environmental Elements
Employees may work in the field and are frequently exposed to loud noise levels cold and/or hot temperatures vibration confining workspace chemicals mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Working Conditions
May be required to work a varied schedule of hours which may include early mornings evenings weekends and holidays at a variety of City facilities.
Recruitment Process
Resumes cannot be substituted for a completed application.
The most qualified candidates as determined by initial screening of applications will be invited to participate in an oral and/or department panel interview.
The first round of interviews is tentatively scheduled for early March 2026. The eligibility list will be established from the interview process. Individuals on the eligibility list may be asked to participate in a second round of interviews based on specific individual qualifications and the Citys needs. The eligibility list will remain in effect for one (1) year for potential future vacancies.
The City of San Ramon is an equal opportunity employer and does not discriminate against race color religion national origin age sex origin sexual orientation or accordance with the Americans with Disabilities Act should special accommodations be necessary at any stage of the selection process please contact the Human Resources Division at
Information contained herein including the recruitment process is subject to change without notice.
Required Experience:
IC
DescriptionThe City of San Ramon is looking for an energetic professional to assist in programming and the operations the Parks and Community Services Department. If you have great customer service skills; are detail-oriented; have excellent written and verbal skills and have experience in recreatio...
Description
The City of San Ramon is looking for an energetic professional to assist in programming and the operations the Parks and Community Services Department. If you have great customer service skills; are detail-oriented; have excellent written and verbal skills and have experience in recreation programming facility rentals and using recreation management software (or software of similar nature) please apply for the Recreation Technician position!
Under general supervision performs a variety of technical support clerical and lead worker functions related to recreation facility and program operations including working with clients regarding facility rental and setup; coordinates and directs the work of hourly employees and volunteers; monitors day-to-day operation of classes and facilities; performs clerical duties involving payment of fees permits insurance and scheduling; and performs related work as required.
The Ideal Candidate
Has a welcoming professional and personable demeanor.
Has strong verbal and written communication skills.
Enjoys working in a team environment.
Is creative and adjusts quickly to the ever-changing nature of recreation programs.
Knowledge of organizing and planning recreation programs for youth teens adults seniors and cultural arts.
Experience with scheduling or managing use of a building or facility.
Experience with Audio/Visual solutions event logistics and site layouts.
Is able to work a flexible schedule that may include some evenings weekends and holidays.
Supervision Received and Exercised
Receives general supervision from a Recreation Coordinator Recreation Supervisor or Recreation Program Manager. May provide work direction training and guidance to lower-level temporary or seasonal staff and volunteers.
Class Characteristics
This is the fully competent-level of the recreation services series. Incumbents are responsible for direct and on-going contact with and assistance to individuals and organizations renting facilities and participating in Parks and Community Services programs classes and events; insures understanding of and adherence to Department and City rules and regulations by facility users; sets up and takes down furniture and equipment for classes and events; provides staff coverage during extended hours of operations. The class is distinguished from the Recreation Coordinator in that the latter is the first professional level with a four-year degree requirement and responsibilities that include management of comprehensive recreation programs and services at a specific center or City-wide specialized and targeted programs events and services.
Typical Duties
Management reserves the right to add modify change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.- Assists in providing recreation programs and services including coordinating implementing and scheduling programs and services for various age groups and interests.
- Works with renters and potential renters of City facilities in planning upcoming events ensuring that clients understand and adhere to City policies remit fees on time obtain permits and insurance and develop room layouts; answers questions on status of room rentals facilities approved caterers policies and fees; maintains an album of photos of past events decorations and set-ups.
- Monitors day-to-day operations of programs classes and facilities including ensuring that rooms are appropriately configured and that equipment is available; maintains records of room set-ups for City classes.
- Directs the work of hourly and volunteer staff including selecting and training staff and monitoring and determining workloads and schedules; updates a procedural manual for part-time employees including Building Attendants and Recreation Leaders.
- Monitors facilities and storage areas for cleanliness and condition of equipment; adjusts and moves items to proper areas.
- Inventories and requests purchases for supplies; locks unlocks and secures doors and facilities.
- Performs clerical duties such as tracking class payments room rentals volunteers hours and class schedules; prepares daily deposits.
- Responds to requests complaints and inquiries from class instructors rental groups and the public; responds appropriately to emergency situations and provides crowd control and evacuation if needed.
- Performs other duties as assigned.
Knowledge and Abilities
Knowledge of:
Principles practices and service delivery needs related to the program area(s) to which assigned; procedures for planning implementing and maintaining a variety of recreation and leisure activities and programs; recreational cultural age-specific and social needs of the community; applicable Federal State and local laws regulatory codes ordinances and procedures relevant to the program area and facilities to which assigned; recreation site management and oversight; basic principles of employee and volunteer supervision and training.; safety principles and practices including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods; applicable safety precautions and procedures related to the program area(s) and facilities to which assigned; principles and practices of basic public relations techniques; principles and procedures of record keeping cash handling and report preparation; business arithmetic and statistical techniques; modern office practices methods and computer equipment and applications; English usage spelling vocabulary grammar and punctuation; techniques for effectively dealing with individuals of various ages various socio-economic and ethnic groups and effectively representing the City in contacts with the public; and techniques for providing a high level of customer service by effectively dealing with the public vendors contractors and City staff.
Ability to:
Plan oversee implement and coordinate assigned recreation program operations and activities as well as staff contractors and volunteers; plan and prepare recreation activities reports and other related program materials; understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities; interpret apply explain and ensure compliance with applicable Federal State and local policies procedures laws and regulations; work independently while supervising facilities and user groups; understand interpret and apply facility use policies and procedures; lift and move tables and chairs and arranging facilities for community events and/or meetings; handle rescues medical emergencies and injuries in a calm and effective manner including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR); maintain facilities and equipment in a clean safe and secure manner; operate modern office equipment including computer equipment and software programs; maintain accurate logs records and basic written records of work performed; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work set priorities and meet critical time deadlines; use English effectively to communicate in person over the telephone and in writing; use tact initiative prudence and independent judgment within general policy procedural and legal guidelines; and establish maintain and foster positive and effective working relationships with those contacted in the course of work.
Minimum Qualifications
Any combination of training and experience that would provide the required knowledge skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education
Equivalent to the completion of the twelfth (12th) grade.
AND
Experience
One (1) year full-time or its equivalent of customer service experience which must have included recreational activities.
Licenses and Certifications
At the option of the appointing authority or the City persons hired into this class may be required to either possess at entry or obtain within specified time limits designated licenses certifications or specialized education and training relevant to the area of assignment. which may include:
- A valid California Drivers License. A valid California Drivers License is not a requirement for this position. However persons hired into this class who intend to drive their personal vehicle and/or a City vehicle as part of their job duties will be required to possess a valid California Drivers License; alternatively persons hired into this class could use alternative means of transportation as part of their job duties.
- First Aid Certification
- CPR Certification
- Water Safety Instructor Trainer
- Certified Pool Operator
Additional Information
Physical Demands
Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Must possess the physical stamina to lift and move tables and chairs arrange facilities for community events and/or meetings. Finger dexterity is needed to access enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend stoop kneel reach climb and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift carry push and pull materials and objects weighing up to 50 pounds.
Environmental Elements
Employees may work in the field and are frequently exposed to loud noise levels cold and/or hot temperatures vibration confining workspace chemicals mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Working Conditions
May be required to work a varied schedule of hours which may include early mornings evenings weekends and holidays at a variety of City facilities.
Recruitment Process
Resumes cannot be substituted for a completed application.
The most qualified candidates as determined by initial screening of applications will be invited to participate in an oral and/or department panel interview.
The first round of interviews is tentatively scheduled for early March 2026. The eligibility list will be established from the interview process. Individuals on the eligibility list may be asked to participate in a second round of interviews based on specific individual qualifications and the Citys needs. The eligibility list will remain in effect for one (1) year for potential future vacancies.
The City of San Ramon is an equal opportunity employer and does not discriminate against race color religion national origin age sex origin sexual orientation or accordance with the Americans with Disabilities Act should special accommodations be necessary at any stage of the selection process please contact the Human Resources Division at
Information contained herein including the recruitment process is subject to change without notice.
Required Experience:
IC
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