Service Delivery Administator

Service Delivery Administator

Job no:
Work type: Fixed Term Full Time
Location: Melbourne - North Melbourne - West

Work with a high-performing team delivering critical service support across Australia

• Full-time 11 Month Contract based on-site in Tullamarine
• Handson training and ongoing support to set you up for success from day one
• Must be available to work non-national public holidays on a rotating basis

About the Role
Based out of our Tullamarine Head Office the Service Delivery Administrator is a key member of the Service Delivery Team. You will support the planning execution and continuous improvement of national recycling collection services with responsibilities spanning public holiday and seasonal planning rerouting collections and run sheet processing.

This role is fastpaced collaborative and ideal for someone who enjoys problemsolving systems work and supporting operational teams.

You will provide administrative system and vendor support across:

• Assisting with public holiday and seasonal planning activities
• Administering and maintaining run sheet systems and vendor pricing structures
• Managing rerouting of collections and run sheet adjustments
• Investigating and correcting errors including vendor troubleshooting
• Coordinating afterhours processes and backup support
• Supporting vendors with system enquiries training and documentation
• Working collaboratively with the Service Delivery and Vendor Management teams to resolve service issues

What You Will Bring:

• Previous administration customer service or planning experience within a transport or operations environment.
• Proficiency in Excel and familiarity with SAP or CRM systems
• A customerfocused mindset and excellent verbal and written communication skills
• Strong organisation and timemanagement skills with the ability to manage competing priorities
• A proactive solutionsfocused approach with strong problemsolving capability

What youll love when you join us:

• Sustainability: Contribute to sustainability initiatives that make a difference
• Supportive Environment: Be part of a team that values safety respect and collaboration
• Work life Balance: Enjoy great hours to help you balance your professional and personal life working
• Convenience: Easy access off the Tullamarine freeway with free onsite parking

About Visy

Visy is powering the circular economy closing the loop between packaging remanufacturing and recycling. Over 75 years weve grown to 7000 employees and 150 global operations predominately in Australia and New believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper cardboard glass plastics and metals from households and businesses and locally remanufacture them back into new sustainable packaging. From cardboard boxes water bottles and jam jars to food and beverage cans we are using recycled content to power Australia and New Zealands food and beverage packaging industry.

Ready to make a difference Apply now and be a key player in shaping our future!

These roles are only open to candidates currently residing in Australia with full working rights.

You will be required to meet Visys employment criteria which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Advertised: 26 Jan 2026 AUS Eastern Daylight Time
Applications close: 28 Feb 2026 AUS Eastern Daylight Time