Duty Manager, Central Load Planning

Intro

Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you. As you embark on a new journey youll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

This job is a member of the Integrated Operations Division. This role supports the daily operations of Central Load Planning (CLP) ensuring safe and accurate weight and balance functions while promoting on-time performance. It involves coordinating with internal teams and external partners such as airports dispatch and the FAA while also overseeing CLP safety programs operational issue resolution and employee development.

What youll do

Supervises CLP Crew Chiefs and Load Planners.
Coordinates CLP policies & procedures with cross-functional teams and internal and external departments in support of the AA operation
Maintains time & attendance records personnel files performance records and assists with hiring of Load Planners
Conducts the Quality Control and Safety Assurance Program for Central Load Planning
Conducts Safety Huddles with Load Planners and Crew Chiefs
Supervises the CLP ASAP and SA programs including auditor scheduling selection and audit program development
Reviews and analyzes safety assurance data to improve department productivity & efficiency
Develops and executes applicable bids for CLP Duty Managers Crew Chiefs and Load Planners
Responsible for workload allocation and desk coverage
Responsible for coaching and counseling for IAM/TWU Represented employees and adhering to Fleet Service contractual language in the daily oversight of Central Load Planning
Interprets company policies for team members and enforces safety regulations
Oversees CLP training programs including initial recurrent and monthly exams
Develops maintains and updates curriculum course materials facilitators guides and training booklets for in class and on the job training
Develops and maintains departmental manuals including CLPOM and Load Planner desk reference
Coordinates with IOC Business Technology and AA IT on implementation development and training of applicable safety protocols and automation updates
Performs other duties as required

All youll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelors degree in related field
2 years of leadership experience
1 year of experience with FOS and/or PSS

Preferred Qualifications- Education & Prior Job Experience

Working knowledge of Load Planning System
Familiarity in a union environment
Experience with the AA Safety Management System (SMS) including ASAP and/or LOSA
Thorough familiarity with all aspects of AA operations policies and procedures
Previous experience conducting operational research

Skills Licenses & Certifications

Works well with minimal supervision
Strong analytical and problem-solving skills
Excellent interpersonal planning and organizational skills
Knowledge of Microsoft Office software including Outlook Word Excel PowerPoint and Teams
Excellent oral and written communication skills
Ability to work rotating shifts including nights weekends and holidays
Ability to multi-task and shift priorities to meet deadlines in a fast-paced ever-changing work environment
Ability to effectively interact with all levels within the organization from front-line employees to senior leadership
Ability to pass FAA criminal background checks to qualify for unescorted access privilege to airport security identification display areas (SIDA) if applicable
Ability to secure appropriate airport authority and/or US Customs security badges if applicable
Ability to mentor and teach Load Planners safety assurance and auditor appropriate skills
Ability to handle multiple assignments and complete projects on time

What youll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.
• Health Benefits: On day one youll have access to your health dental prescription and vision benefits to help you stay well. And thats just the start we also offer virtual doctor visits flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools resources and support you need.
• 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey Feel free to be yourself at American.