Sales Coordinator

Were looking for a motivated team member who is eager to grow learn and make an impact. This role is a great opportunity for someone ready to take the next step in their career and apply their existing skills in new ways. We value curiosity adaptability and a strong desire to continue developing professionally. If youre passionate about learning and contributing to a collaborative environment wed love to hear from you.

In this role you will support customer inquiries maintain accurate data and collaborate efficiently with other corporate and manufacturing functions. Working closely together with the sales team to deliver an excellent customer experience to our internal and external customers.

HOW YOU WILL MAKE AN IMPACT

• Maintain accurate customer master data in ERP and CRM systems (including pricing bonuses shipping details and invoice settings)
• Monitor and update pricing terms conditions sales agent details and commission data
• Assist the sales team with planning forecasting reporting and preparation for customer visits
• Prepare strategic and operational reports including statistics and sales performance analysis
• Manage rebates and commission processes in coordination with Accounting
• Create credit and debit notes
• Act as an interface between customers and internal functions (SCM Accounting Quality)
• Validate non-standard orders for accuracy and compliance
• Provide support for customer demand prioritization when capacity is limited
•  Support escalations related to missing payments and special payment processes
•  Support handling of quality complaints
• Communicate with customers and prospects via phone and email Record and maintain leads in Salesforce
• Manage requests for samples pre-series materials and physical marketing material
• Assist with the quotation process and prepare and send offers to customers
• Ensure alignment of operational requirements with customers and internal stakeholders
• Support contract preparation and review to ensure compliance with applicable regulations
• Manage customer inquiries by obtaining relevant information or directing requests to appropriate stakeholders

Qualifications :

WHAT YOU BRING TO THE ROLE

• HS Diploma/GED
• 3 years of Customer Service and or Sales Support experience
• Knowledge with SAP CRM and MS Office (Excel PowerPoint Outlook Teams)
•  Ability to work in a team and deal with conflicts
•  Ability to learn our industries markets products and materials
• We are seeking a customer-focused professional who demonstrates strong judgment ownership and problem-solving capabilities

ADDITIONAL WAYS TO STAND OUT

• Bachelors degree
• 5 years of customer service and or sales support
• Experience with ERP SAP
• Consistently seeks to understand customer needs and anticipates potential challenges before they escalate.

 Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.

No Relocation Provided for the role. 

Additional Information :

THE PERKS

Immediate Benefits
Paid Time Off
Employee Discounts
Annual Bonus
Employer 401(k) Match
And more benefits that come with working for a global industry leader!

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a call back.

Ready to drive with Continental Take the first step and fill in the online application.

EEO-Statement:

EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals without regard to unlawful consideration to race color sex sexual orientation gender identity age religion national origin disability veteran status or any other status protected by applicable addition as a federal contractor Continental complies with government regulations including affirmative action responsibilities for qualified individuals with a disability and protected veterans where they apply. To be considered you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings we encourage you to reapply for other opportunities as they become available. Further Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process please reply to  or contact US Recruiting at . This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes such as following up on an application or non-disability related technical issues will not receive a call back.

Ready to drive with Continental Take the first step and fill in the online application.

Remote Work :

No

Employment Type :

Full-time