Customer Success Representative Intern
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Job Location:
Stevens Point, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Success Representative - Intern
Job Location: This is an ongoing internship located in Stevens Point WI
Start Date: June 1 2026
Starting wage: $17.16
Here at Skyward Customer Success Interns are a part of the Customer Success department where you will be performing the same job as our full-time reps working hands-on with our customers to help shape their Skyward experience. Internships typically run from when the team member gets hired throughout their remaining school career with an opportunity of receiving a full-time job offer upon graduation. Click here for a full job description.
What youll do:
- Research troubleshoot and resolve customersubmitted issues across voice electronic and inperson channels.
- Independently gather information analyze root causes and communicate effective solutions.
- Provide timely accurate responses to service calls.
- Deliver implementation guidance and product training onsite at Skyward or virtually.
- Document product defects or enhancement needs through clear project descriptions.
- Support ongoing improvements to customer experience satisfaction and retention.
What youll need:
- Currently pursuing a bachelors or associate degree.
- Proficient in Microsoft Office.
- Must have a strong work ethic and be able to work both in team and solo environments.
- Positions are 15-20 hours per week Monday through Friday when school is in session.
- We will develop a work schedule that fits your school schedule. School comes first!
- It is our desire that interns work 40 hours per week over winter and spring breaks but we will be flexible.
- When school is not in session during the summer interns would work up to 40 hours per week.
Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team Spend some time on our careers page at You will learn more about our culture expectation and even the day-to-day mission of the department youre applying for.
A better working experience starts here!
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Skyward Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Transparency in Coverage
- Through UnitedHealthcare UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.
Remote Work :
No
Employment Type :
Intern
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every jo ... View more
