As a Product Training Specialist you will be responsible for core activities including but not limited to:
Analyzing target audience Utilizes stakeholder input to categorize learners by general traits such as prior knowledge/experience learning preferences or goals
Utilizing subject matter experts Efficiently gathers SME input against deliverables clarifies expectations and timelines manages conflicts and escalations
Project planning Identifies major milestones and deliverables utilizes planning tools documents timeframes and basic resource needs
Learning breakdown structure Groups related learning materials into modules or lessons follows ADDIE design model to maximize learner retention
Creating & maintaining Content Incorporates visuals stories and interactivity to create engaging content that aligns with learning objectives
Learning outcomes Measures learner knowledge retention & understanding against desired learning outcomes for each course or curriculum
Training user experience Creates role tailored training to resolve practical business challenges to maximize the learning experience
Quality control Identifies and corrects obvious errors and omissions in training & enablement materials & communications utilizes peer reviews
Portfolio management Utilizes learner feedback & surveys to understand gaps and areas for improvement in our training portfolio
As a Product Training Specialist you are expected to have the following skills:
Prioritization & time management Able to manage time to meet deadlines across multiple tasks or projects based on urgency vs importance
Project contribution & management Able to manage small projects or parts of larger ones with limited supervision
Stakeholder management Able to classify stakeholders by interest influence or impact providing guided communication with stakeholders
Communication Able to produce appropriate communications in most routine situations across multiple media
Collaboration Able to exchange information and ideas with colleagues working towards a common goal
Presentation skills Able to create and present information clearly in a logical organized way
Problem solving Able to identify problems and apply known resolutions to resolve without supervision
Strategic understanding Able to understand and communicate the Product Training & IFS Global Strategies able to understand and link projects to the departmental strategy
Qualifications :
Essential:
English (minimum CEFR B2)
Related professional qualifications and/or 3 years of relevant work experience.
Knowledge of adult Learning & Development concepts and practices.
Desirable:
Experience as a trainer or training coordinator.
Experience in creating and maintaining digital learning content
Experience in content creation tools and LMS
Remote Work :
Yes
Employment Type :
Full-time
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