Global Key Account Manager

Main duties  

Global Key Account Manager responsibilities include but are not limited to the following

Account Strategy & Business Development

• Expand the scope of existing global client relationships and identify new opportunities with selected global C&PC companies to achieve account development objectives
• Define prioritize and review top target clients to penetrate by region based on strategic fit market potential and alignment with the existing product portfolio
• Analyze client needs technical challenges and testing opportunities versus their current products and product portfolio
• Identify and develop new business opportunities including cross-selling and up-selling initiatives

Key Account Management & Governance

• • Evolve relationships with key executives and decision makers within assigned global accounts managing the overall relationship to ensure a high level of client satisfaction
  • Coordinate strategic account plans with executive sponsors and regional/local Key Account Managers
  • Define track and deliver targeted revenues and key development priorities with Key Account Managers per assigned account
  • Organize regular face-to-face meetings with the customers.
  • Organize regular internal meetings with Key Account Managers.
  • Ensure effective contract and commercial management in close collaboration with internal stakeholders
  • Respond and coordinate Global Tenders

Client Knowledge Value Proposition & Sales Enablement

• Build and maintain key client identity sheets (client profiles) including organization decision makers strategy priorities competitive landscape and growth potential
• Prepare dedicated client presentations (PPTs) highlighting tailored value propositions relevant technologies and success stories
• Develop and prepare referenced case studies including technical results business impact and client benefits
• Create and deliver targeted pitches adapted to client maturity regional priorities and decision-making levels

Content Marketing & Thought Leadership

• Contribute to content marketing initiatives in collaboration with marketing teams (e.g. case studies application notes client success stories presentations white papers)
• Translate client insights and market trends into high-value content supporting commercial positioning and brand visibility
• Support the development of sales and marketing materials aligned with key account strategies and priority segments

Qualifications :

Qualifications 

• Life science or business administration degree (or equivalent) with proven success and experience in a technology-driven life science environment (minimum 35 years in a similar role)
• Demonstrated success and proven ability in building long standing relationships with customers
• Proven experience in generating new business and managing complex global accounts
• Strong stakeholder engagement skills (internal & external)
• Excellent presentation communication and influencing skills
• Ability and willingness to work in an international environment
• Strong multi-tasking and organizational skills
• Solid Pack Office & CRM skills
• Fluent in English and French
• Background Cosmetics and Personal Care a plus

Remote Work :

No

Employment Type :

Full-time