National Key Accounts Co-ordinator

Midrand - South Africa

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Overview

We are seeking a detail-oriented and highly organised National Key Accounts Co-ordinator / Administrator to support and manage key national accounts within the SANS 1475 fire extinguisher environment. The ideal candidate will have strong technical knowledge excellent administrative skills and the ability to coordinate across teams while maintaining exceptional customer relationships.

Key Responsibilities

Coordinate and administer national key accounts within the SANS 1475 environment
Act as a primary point of contact for key clients ensuring service excellence
Manage CRM systems maintaining accurate client contract and service data
Support account managers with reporting scheduling and compliance documentation
Liaise with technical teams operations and external stakeholders to ensure smooth service delivery
Coordinate staff and assist with workflow planning across multiple teams
Ensure adherence to technical standards internal processes and customer SLAs
Handle queries escalations and follow-ups in a professional and timely manner

Requirements & Skills

Proven background in SANS 1475 (fire extinguisher) environment with solid technical knowledge
Experience using CRM systems account administration and customer relationship management
Strong key account administration and organisational skills
Ability to manage staff and coordinate activities across teams
Responsible detail-oriented and well-organised with excellent time management
Strong communication skills (verbal and written)
Ability to work independently and handle multiple priorities

Advantageous

Experience managing national or large-scale key accounts
Exposure to compliance-driven or technical service industries

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

Job OverviewWe are seeking a detail-oriented and highly organised National Key Accounts Co-ordinator / Administrator to support and manage key national accounts within the SANS 1475 fire extinguisher environment. The ideal candidate will have strong technical knowledge excellent administrative skill...

Job Overview

Key Responsibilities

Coordinate and administer national key accounts within the SANS 1475 environment
Act as a primary point of contact for key clients ensuring service excellence
Manage CRM systems maintaining accurate client contract and service data
Support account managers with reporting scheduling and compliance documentation
Liaise with technical teams operations and external stakeholders to ensure smooth service delivery
Coordinate staff and assist with workflow planning across multiple teams
Ensure adherence to technical standards internal processes and customer SLAs
Handle queries escalations and follow-ups in a professional and timely manner

Requirements & Skills

Proven background in SANS 1475 (fire extinguisher) environment with solid technical knowledge
Experience using CRM systems account administration and customer relationship management
Strong key account administration and organisational skills
Ability to manage staff and coordinate activities across teams
Responsible detail-oriented and well-organised with excellent time management
Strong communication skills (verbal and written)
Ability to work independently and handle multiple priorities