The Residential Electrical Service Field Manager is responsible for overseeing daily field operations managing technicians ensuring quality control and driving performance for our residential electrical and solar service teams. This role requires strong leadership technical expertise in solar/electrical systems and hands-on experience using ServiceTitan or similar software to manage workflows and performance.
- Lead coach and manage residential electrical service technicians
- Oversee service and solar-related electrical work to ensure code compliance quality and safety
- Coordinate daily schedules dispatching and job completion using ServiceTitan
- Conduct ride-alongs job audits and quality inspections
- Track and improve KPIs such as revenue close rates callbacks and customer satisfaction
- Support technician training development and performance management
- Work closely with operations sales and customer service teams
- Ensure proper documentation job notes photos and invoicing in Service Software
- Drive upsell opportunities and service revenue growth while maintaining ethical standards
Required Qualifications
- 3 years of residential electrical service experience
- Prior experience in solar electrical systems (required)
- Field leadership or management experience (required)
- Strong working knowledge of ServiceTitan
- Solid understanding of NEC and Florida electrical codes
- Valid drivers license and clean driving record
- Strong communication leadership and problem-solving skills
Preferred Qualifications
- Florida Electrical Journeymans License or the ability to qualify is a plus
- Experience scaling or improving service department performance
- Background in residential service sales or revenue-driven environments
Required Experience:
Manager
The Residential Electrical Service Field Manager is responsible for overseeing daily field operations managing technicians ensuring quality control and driving performance for our residential electrical and solar service teams. This role requires strong leadership technical expertise in solar/electr...
The Residential Electrical Service Field Manager is responsible for overseeing daily field operations managing technicians ensuring quality control and driving performance for our residential electrical and solar service teams. This role requires strong leadership technical expertise in solar/electrical systems and hands-on experience using ServiceTitan or similar software to manage workflows and performance.
- Lead coach and manage residential electrical service technicians
- Oversee service and solar-related electrical work to ensure code compliance quality and safety
- Coordinate daily schedules dispatching and job completion using ServiceTitan
- Conduct ride-alongs job audits and quality inspections
- Track and improve KPIs such as revenue close rates callbacks and customer satisfaction
- Support technician training development and performance management
- Work closely with operations sales and customer service teams
- Ensure proper documentation job notes photos and invoicing in Service Software
- Drive upsell opportunities and service revenue growth while maintaining ethical standards
Required Qualifications
- 3 years of residential electrical service experience
- Prior experience in solar electrical systems (required)
- Field leadership or management experience (required)
- Strong working knowledge of ServiceTitan
- Solid understanding of NEC and Florida electrical codes
- Valid drivers license and clean driving record
- Strong communication leadership and problem-solving skills
Preferred Qualifications
- Florida Electrical Journeymans License or the ability to qualify is a plus
- Experience scaling or improving service department performance
- Background in residential service sales or revenue-driven environments
Required Experience:
Manager
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