Bank Office Coordinator
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Job Summary
Bank Office Coordinator
Epsom Facilities Bank Contract Part Time
Competitive hourly rate available depending on experience
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health is the charity thats building a healthier nation one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes well do whatever it takes to look after the UKs wellbeing. It starts with passion and commitment to quality. It starts with you.
We are looking for a new Office Coordinator at our Epsom Support Centre. You will be the welcoming face of Nuffield Health to all Nuffield Health visitors and guests. Youll help to provide a safe and secure environment and ensure the smooth running of our support office.
As a member of our Office Coordinator function at Epsom you will:
Use your empathy and customer service skills to build positive relationships.
Put people at ease when they visit the office.
Answer inbound communications.
Welcome visitors and visiting staff members to the office ensuring that they sign in and are given the appropriate access passes.
Respond in a timely manner to emails chats & messages.
Oversee the safe keeping of the buildings keys to allow access for maintenance and repairs when necessary.
Be the first point of contact for any breakdowns reporting onto our CAFM system and following through until resolution.
Be responsible for booking in any contractors and completing site inductions for any new starters and for contractors onsite ensuring all is documented.
Assist the Facilities Team Leader and the Operational Facilities Manager in managing the Health & Safety of site.
Carry out regular audits including those of leavers to ensure they are processed.
Manage site security.
Act as a first point of contact for queries and complaints.
Deal with lost property.
Oversee our booking system for desks meeting rooms and car parking spaces.
Liaising with the clean team to ensure that safety and cleanliness standards are maintained.
Maintain inventory of supplies and order new stock when needed.
Oversee inbound and outbound deliveries and packages when required.
To succeed as our Office Coordinator you will:
Have great communication skills whether face-to-face or on the phone. You will have the confidence and empathy to provide excellent support to all sorts of people.
Possess excellent organisational skills and can prioritise with the changing needs of those around you.
Feel confident in dealing with people at all levels managing expectations of those in positions of authority challenging and escalating where necessary.
Have the ability to explain sensitive or complicated information in a clear sympathetic and easily understood way.
Diffuse difficult situations.
Be self-motivated with plenty of initiative.
Be highly reliable proactive energetic and passionate about your job willing to go the extra mile and maintain a calm professional and friendly manner.
Develop positive and professional relationships with regular office visits so they feel it is a safe and welcoming environment.
Become a Nuffield Health Fire Marshall soon after joining and be encouraged to become a First Aider.
Read and understand all relevant parts of the Company Health and Safety policy manuals.
Ensure policies and processes are fit for purpose and able to identify where policies need to be developed.
Monitor all policy violations and manage them within policy.
Be able to juggle the delicate balancing act of process versus the exception to these.
Think a little outside the box and always look for ways to improve the service we provide.
Be proficient in using Microsoft Office.
Strive for continuous improvement.
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.
At Nuffield Health we take care of whats important to you.
If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.
Apply today It starts with you.
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
As the UK's largest healthcare charity, Nuffield Health exists to build a healthier nation through our hospitals, fitness & wellbeing clubs, healthcare clinics and workplace wellbeing services.
