Critical Order Execution Professional II

Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader manufacturing the cleanest steel in the world for companies in the industrial aerospace and defense automotive and energy markets.

Relocation will not be offered for this position.

Purpose:

Critical orders often involve complex requirements and tight timelines. Failure to manage these effectively can result in costly delays and customer dissatisfaction. By ensuring flawless handoffs and proactive oversight this role protects the companys reputation and supports strategic growth. The Order Chaser for Critical Orders ensures flawless execution of Aerospace Defense high-value material and government-rated customer orders by actively monitoring and driving progress through every stage of the process. This role exists to guarantee that all required documents checklists and handoff protocols are developed in place and adhered to minimizing risk and delays. This role will provide a high level of order oversight and tracking. The role will also lead the development and refinement of these handoff processes to enable seamless transitions between functions and safeguard customer commitments.

Responsibilities:

• Order Tracking & Oversight: Monitor critical orders from entry through shipment maintaining real-time visibility of status and proactively addressing delays or risks.
• Handoff Process Development: Design document and implement standardized handoff procedures and checklists across all functional interfaces (manufacturing labs supply chain shipping).
• Documentation & Compliance: Ensure all required documentation (specifications certifications quality checks) is complete and accurate at each stage of the process.
• Risk Mitigation: Identify potential failure points in the workflow and implement safeguards such as double-verification and error-proofing measures.
• Cross-Functional Coordination: Act as the liaison between operations quality supply chain and commercial teams to resolve issues quickly and maintain alignment on priorities.
• Continuous Improvement: Gather feedback and analyze process performance to refine handoff protocols and reduce variability in critical order execution.

Minimum Qualifications:

• Associates degree in supply chain business engineering or relatedwith four years of experiencemanufacturing quality order management or logistics.

Preferred Qualifications:

• Bachelor degree insupply chain business engineering or related with twoyears of experiencemanufacturing quality order management or logistics.

The company prohibits harassment or discrimination against any employee on the basis of any status protected by law including but not limited to race religion color national origin ancestry age disability genetic information gender sex or veteran status.