Lead Operations Processor
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
About this role:
Wells Fargo is seeking a Lead Operations Processor.
Team lead responsibilities include providing assistance to less experienced team members a; Act as a Subject Matter Expert Cascade new processes/handling mentoring on exception handling providing domain process training to new team members (Designated Trainer) providing training feedback training on policies and procedures new or enhanced services and/or procedural changes; reviewing the work of and providing guidance to less experienced team members.
Payment processing types of ranges from simple to moderately complex / exception processing related to amendments cancellations reversing accounting entries.
In this role you will:
- Support management in the day-to-day supervision of less experienced team providing guidance and resolution to issues contributing to overall effectiveness of team
- Provide feedback and present ideas for improving or implementing processes and tools within Operations group
- Perform or guide others on complex escalated issues that require planning evaluation and interpretation
- Prioritize work and provide daily work leadership and mentorship to team
- Provide training and technical guidance to less experienced staff
- Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
- Collaborate and consult with peers colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function policies procedures and compliance requirements
- Serve as a resource to other departments on transaction structure documentation and company policies
Required Qualifications:
- 6 years of Operations experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
Desired Qualifications:
- 6 years of Operations experience
- Experience in banking operations (Commercial Banking or CIB)
- Experience in payment processing. Knowledge in any of the following: International Funds Transfer SWIFT Federal Reserve Wire Transfer Payments Foreign Exchange Payments a mus
- Knowledge on Message types SWIFT FED WIRE CHIPS and IntelliTRACS system an advantage
- Good in both verbal and written communication skills
- Good investigation and problem solving skills
- Organizational and detail oriented skills
- Sound risk management mindset and understanding of compliance - AML/OFAC
- Ability to handle high volume and short SLA or turnaround time
- Ability to work in changing and fast paced work environment
- Ability to manage and prioritize work to meet deadlines despite frequent interruptions able to multi task
- Able to work independently and provide support on flexible hours/working days
Job Expectations:
- Flexible in working in any shift
- Amenable to work on PHL and US holidays
- Amenable to work onsite (Five/NEO BGC Taguig)
Posting End Date:
29 Jan 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
Whether you’re just beginning your career or taking it to the next level, we have an opportunity for you.
