Product Administrator

The Product Admin will be responsible for providing Product support data entry scheduling and general admin responsibilities. This is an in-office position

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Data Input & Management

Enter and maintain accurate data in company systems and databases.

Generate reports and maintain records as needed.

Schedule Input & Coordination

Assist with entering and updating schedules in the system.

Coordinate with internal teams to ensure schedule accuracy and timeliness.

Help manage calendar and scheduling conflicts.

Product Knowledge Support

Develop and maintain a strong understanding of company products and services.

Provide product information and support to internal teams and external partners.

Assist with product-related documentation and updates.

Troubleshooting & Problem Solving

Identify and resolve issues related to data scheduling and system processes.

Work with team members and other departments to address problems quickly and effectively.

Escalate complex issues to management as needed and follow through to resolution.

General Administrative Support

Provide administrative assistance to the team as needed (e.g. filing correspondence).

Support process improvements and help implement new administrative procedures.

Maintain confidentiality and professionalism in all communications.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines policies and procedures and applicable laws. Supervisory responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

None

EDUCATION EXPERIENCE & QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

High school diploma or equivalent required.

Strong computer skills including proficiency in Microsoft Office (Excel Word Outlook).

Experience with data entry and database management.

Excellent organizational and time-management skills.

Strong attention to detail and accuracy.

Effective communication and customer service skills.

Ability to troubleshoot issues and think critically.

Comfortable working in a fast-paced environment and managing multiple priorities.

Preferred Skills

Previous administrative or office support experience.

Ability to learn new systems and processes quickly.

Strong problem-solving and decision-making abilities

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to sit at computer monitor for extended periods throughout the day.

Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit stoop kneel and crouch; to lift and move up to 20 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General working conditions

Office environment

Warehouse environment

May have to meet tight deadlines

May be subject to hot and cold environments

OUR BENEFITS

Health Insurance (Medical Prescription Dental and Vision)

Life Insurance

Disability Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting hiring training promotion compensation and professional development practices without regard to actual or perceived race color religion sex (including pregnancy sexual orientation and gender identity) national origin age (40 or older) disability or certain classifications based on genetic information or any other characteristic protected by federal state or local laws regulations or ordinances.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation please email Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.