Remote Client Support Coordinator
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Job Location:
Des Moines, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are looking for reliable service-oriented individuals to join our team as Remote Client Support Coordinators. This role focuses on assisting clients with planning coordination and ongoing support to ensure a smooth and positive experience from start to finish.
This is a remote opportunity designed for individuals who enjoy helping others communicating clearly and working independently. No prior industry experience is required as full training and support are provided.
Key Responsibilities
Support clients with planning and coordination of personalized experiences and services
Provide professional client support through phone email text and online communication tools
Research options and solutions based on client needs preferences and budgets
Assist with coordinating reservations confirmations and service details
Maintain clear and timely communication with clients before during and after their experience
Respond to inquiries updates and changes with professionalism and attention to detail
Build strong client relationships to encourage repeat business and referrals
Qualifications
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Ability to work independently and manage time effectively
Comfortable using computers and web-based platforms
Reliable internet access and phone availability
Previous experience in customer service administrative support sales or hospitality is helpful but not required
What We Offer
Fully remote work environment
Flexible scheduling options
Structured onboarding and training
Access to professional tools and resources
Performance-based earning opportunities
Ongoing team support and development
Who This Role Is A Great Fit For
Individuals seeking flexible remote work
Customer service or administrative professionals exploring new opportunities
Stay-at-home parents retirees or those re-entering the workforce
Career changers interested in client support and coordination roles
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
