Customer Support Technician
Share
Job Location:
Celebration, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
ASSYST is seeking a skilled Customer Support Technician to support our client in Celebration FL
Location: Celebration FL
Job Type: Contract (Corp to Corp/C2C or 1099)
Position: Onsite No Remote Work Allowed.
Job Title: Customer Support Technician (Entry-Level)
Job Summary
We are looking for an entry-level Customer Support Technician who is eager to learn and grow in desktop and end-user support. This role is ideal for someone with basic technical knowledge strong customer service skills and an interest in working hands-on with computers devices and IT systems. Training and guidance will be provided.
Key Responsibilities
Minimum Qualifications
High School diploma or equivalent and at least 1 year of experience in basic computer hardware installation maintenance or technical support OR Entry-level IT certifications (such as CompTIA A or Network) OR At least 1 year of customer service or technical support experience using Microsoft Office 365 and Windows 10 or newer. OR Associate degree from an accredited college or university with at least 25% coursework completed in Information Technology or a related field.
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex age disability military status national origin or any other characteristic protected under federal state or applicable local law
Location: Celebration FL
Job Type: Contract (Corp to Corp/C2C or 1099)
Position: Onsite No Remote Work Allowed.
Job Title: Customer Support Technician (Entry-Level)
Job Summary
We are looking for an entry-level Customer Support Technician who is eager to learn and grow in desktop and end-user support. This role is ideal for someone with basic technical knowledge strong customer service skills and an interest in working hands-on with computers devices and IT systems. Training and guidance will be provided.
Key Responsibilities
- Provide day-to-day desktop and end-user technical support.
- Set up configure deploy and maintain IT equipment including desktops laptops printers mobile devices and software.
- Troubleshoot common hardware software and peripheral issues using standard procedures.
- Support audio-visual setup basic videoconferencing and IT inventory tracking.
- Document technical issues and resolutions in accordance with departmental standards.
- Collaborate with team members on projects meetings and assigned tasks.
- Travel to remote sites as needed to support users and deploy equipment.
- Perform other related duties as assigned.
- Ability to lift up to 50 lbs and perform physical tasks such as climbing bending squatting pushing and crawling in various weather conditions.
Minimum Qualifications
High School diploma or equivalent and at least 1 year of experience in basic computer hardware installation maintenance or technical support OR Entry-level IT certifications (such as CompTIA A or Network) OR At least 1 year of customer service or technical support experience using Microsoft Office 365 and Windows 10 or newer. OR Associate degree from an accredited college or university with at least 25% coursework completed in Information Technology or a related field.
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex age disability military status national origin or any other characteristic protected under federal state or applicable local law
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Leading digital transformation specialists. Learn about AI program governance, cybersecurity solutions, and Assyst role in government's digital-first initiatives.
