Call Center Representative (Bilingual In healthcare Field ) 26-00790
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: Bilingual Call Center Representative Healthcare
Location: New York NY
Shift: 9:00 AM 5:00 PM
Duration: 3 months
Pay Rate: $26(W2)
Job Summary
Provide exceptional customer service by handling incoming and outgoing calls in a healthcare setting. Address questions resolve complaints and provide technical support to ensure a positive experience for patients and clients.
Key Responsibilities
Answer and respond to customer inquiries promptly and professionally.
Resolve complaints and provide guidance to callers regarding healthcare-related concerns.
Provide technical support as needed.
Maintain accurate records of interactions and follow-up actions.
Assist with other tasks as assigned to support call center operations.
Utilize computer systems effectively for call management and documentation.
Required Skills & Experience
2 years of call center experience in healthcare.
Bilingual proficiency required.
Strong verbal and written communication skills.
Active listening skills to fully understand caller needs and concerns.
Effective problem-solving and decision-making skills.
Education
High School Diploma or GED required.
For more details reach at or Call / Text at .
Required Experience:
Unclear Seniority
Key Skills
- Time Management
- Customer Service
- Organizational skills
- Communication skills
- Computer Operation
- Computer Skills
- Data Collection
- Field Service
- Military Experience
- Accounting
- Merchandising
- Automotive Service
