Operations Manager – Quebec
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The Operations Manager plays a central role in linking flight crews maintenance dispatch and clinical stakeholders to ensure safe reliable and responsive air ambulance service delivery.
Join the Summit Helicopters team today by applying through the job posting!
Key Responsibilities
Manage daily operational activities to support continuous air ambulance coverage
Coordinate aircraft crew and dispatch resources to maintain mission readiness
Monitor operational performance and address issues impacting service delivery
Act as the primary operational liaison between pilots maintenance dispatch and clinical partners
Ensure clear communication and alignment across operational teams and bases
Support resolution of day-to-day operational challenges including weather staffing and aircraft availability
Support operational planning related to staffing rotations and coverage requirements
Coordinate short- and medium-term operational schedules to meet contractual obligations
Provide input into fleet utilization base readiness and capacity planning
Actively support the organizations safety culture and operational reporting systems
Participate in incident reviews debriefs and follow-up actions
Identify operational inefficiencies or risks and drive practical improvement initiatives
Support interactions with provincial stakeholders and clinical partners as required
Ensure operational processes align with service-level expectations of the air ambulance program
Assist with onboarding training coordination and operational documentation
Qualifications & Experience
Proven experience in helicopter operations management dispatch or base management
Strong understanding of rotary-wing EMS / air ambulance operations
Demonstrated ability to manage complex time-critical operations
Strong organizational communication and problem-solving skills
Comfortable working in a multi-base 24/7 operational environment
Ability to work effectively in a bilingual (French/English) workplace
What We Offer
Key leadership role in a mission-driven provincial air ambulance operation
Stable long-term program with modern aircraft and professional teams
Collaborative environment with strong cross-functional integration
Competitive compensation and benefits package
Additional Information
Summit Helicopters a member of the Ledcor Group of Companies delivers helicopter aviation solutions with one of the largest and most diverse fleets in the industry. Learn more at
Our workplace culture has been recognized as one of Canadas Best Diversity Employers Canadas Most Admired Corporate Cultures and a Top 100 Inspiring Workplace in North America.
Our competitive total rewards package provides compensation and benefits that support your physical mental and financial wellbeing. We offer exciting challenging work with opportunities to develop your skills and knowledge.
Employment Equity
At Ledcor we believe diversity equity and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals regardless of race color religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcors Inclusion and Diversity initiatives please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The Ledcor Group of Companies is one of North America’s most diversified construction companies, serving the building, heavy industrial, civil and infrastructure, mining, pipeline, power and communications sectors. Ledcor also owns operations in aviation, marine transportation service ... View more
