Accounts Receivable Specialist

Ottawa - Canada

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Together with its wholly owned subsidiaries OTI provides its customers with end-to-end solutions.

Its first-to-market innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.

Overview

DNA Genotek products are marketed worldwide and support thousands of customers as they achieve breakthroughs in genomic and microbiome research in diagnostics laboratories in the pharmaceutical industry in companion animal genomics and in personalized medicine.This job posting is to hire for an existing vacancy.

SUMMARY / OBJECTIVE

The Accounts Receivable & Collections Specialistis responsible forcollections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections resolving customer billing problems and reducing accounts receivable delinquency. Processing andmonitoringincoming accounting reports closely and collaboratively with Sales and Customer Care/Sales Operationsas well as other Accounting and Finance team communicates in a professional manner with both internal and external customers while providing exceptional customer service.

Revieing open accounts for collection efforts.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems andaccountsreceivable delinquency applying good customer servicein a timely manner.
Collect customer paymentsin accordance withpayment due attributing toaccountdelinquency and discuss them with management.
Review andmonitoraccount collection reports and distribute them when needed. Providetimelyfollow-up on payment arrangements via telephone or email.
Communicatescorrespondence to customers to encourage payment of delinquent accounts.
Managesthe creditterm applications to assess credit worthiness andidentifyrisk factors.
Grants credit limits and terms according to the corporate credit policy performs periodic credit reviews and monitors credit hold.
Manages relations with credit reporting and collection agencies.
Monitors deduction being taken by customers.
Postscustomer payments by recording checks ACH wire and credit card transactions.
Maintains and monitors customer portals to enter invoices gather remittanceadviceandmonitorfuture payments.
Furnishrequired data and backup to auditors asrequired.
Support andmaintainstrong internal control environment by adhering to SOX documentation and updating business process documents as needed.

$43000 - $74000 a year

Qualifications

-Proficiency in managing accounts receivable which includes accuratelyprocessing payments and maintaining up-to-date records of outstanding balances.

-Strong skills in initiating and conducting collections activities to recover outstanding debts. This includes following up with customers on overdue payments sending reminders and negotiating payment arrangements.

-The ability to maintain positive relationships with customers while effectively communicating payment terms resolving disputes and addressing inquiries or concerns related to invoices and payments.

-Proficiency in analyzing accounts receivable data to assess the financial health of customers identify potential credit risks and make recommendations for credit limits or adjustments.

-Skill in maintaining accurate records of all accounts receivable transactions generating reports and providing regular updates to management on the status of accounts collections efforts and any potential issues.

-A reliable and high-speed internet connection is necessary for seamless communication while working remotely.

-Competency in Microsoft Office (Outlook Word PowerPoint). Advanced knowledge of MS Excel / Spreadsheets. Familiarity with SharePoint OneDrive and Teams.

-Experience with SAP Accounting software.

Education/ Experience

-High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

-High school diploma or general education degree (GED); or 1 3 years related experience and/or training or equivalent combination of education and experience.

PHYSICAL REQUIREMENTS

The role primarilyoperateswithin an officeand/orhome officeenvironmentnecessitatingtheutilizationof standard office equipmentsuch as are expected to perform general mobility functionsfor desk-based work including sitting or standing forlong periodsof timewhilefrequentlyviewing a computer screenand engaging in tasks that require fine motor skills such as typing and handling the role may involve the ability to lift and/ormoveobjectsup to 15 pounds as well as walking short distances.

TRAVEL REQUIREMENTS

Travel may berequiredtoBethlehem PAsites. Additionallylimited travel upon request may berequiredformeetingstraining audits or collaboration with other company locations or external partners.

OTI encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous consistent and equitable standard to the assessment of all candidates regardless of race color national origin sex (including pregnancy) sexual orientation gender identity disability status age religion veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.

What we have to offer:

- Highly competitive Health Dental and Vision Coverage for you your spouse and your dependents

- Disability and Life Insurance Benefits

- RRSP plan withcompany-matching contributions

- Generous paid time-off including vacation days sick days additional company wide paiddays off and personal days

- Maternity Leave and Parental Leave Coverage

- Adoption benefit for parents adopting a child

- Employee Referral Program you may be eligible for a cash bonus if your referrals are hired

- Employee Assistance Program

- Employee Service Recognition

- Annual Fitness Reimbursement

- Job-related Training Programs

- Ability to participate in Teams Committees Events and Clubs

- Depending on the role you may be eligible to work in a hybrid environment or fully remotely

- Free Onsite Parking

Please note the above applies to full-time permanent positions.

Culture People & Community

OTIrecognizes that the long-term health of our business is directly connected to the health of the planet local communities and OTI employees. As such we have committees designed to address this including:

- LIVE IT Committee committed to creating an environment that embodies our values

- All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and a mentorship program

- Wellness Committee empowers colleagues to make critical decisions to improve and protect health

- Sustainability Committee aims to minimize impact on the environment

- Social Committee who organize and run events for both remote and onsite employees to create connection and community

At DNA Genotek we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of citizenship race place of origin ethnic origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity gender expression and record of offences (in employment) or any other characteristic protected by law with regard to any employment practices.

OTI aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment OTI and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process please contact Katheryn Viau at emailprotected. OTI will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicants individual accessibility needs.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Together with its wholly owned subsidiaries OTI provides its customers with end-to-end solutions.Its first-to-market innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick platform; sample self-collection and stabilization products for mo...