Salesforce Systems Coordinator

Gainesville, FL - USA

Monthly Salary: $ 75000 - 80000

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Classification Title:	Systems Admin/Programmer II
Classification Minimum Requirements:	Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Job Description:	The University of Florida Lastinger Center for Learnings mission is to improve the quality of teaching learning and childcare. We research develop and scale educational innovations for adults and children that put all learners on trajectories for lifelong success. Specifically the Center targets kindergarten readiness 3rd grade reading proficiency and algebra proficiency as critical milestones in childrens educational trajectory that are predictive of success in school and life. The Center works at the nexus of research practice and policy to develop sustainable systems that leverage educational technologies and improve the implementation of research-based practices. Housed in one of the nations elite public research universities the Center operates as a dynamic entrepreneurial workplace focused on executing UFs service mission to strengthen the human condition and improve the quality of life. The Lastinger Center is committed toattracting hiring and retaining top talent by valuing a broad range of thought skill and experience. We believe in fostering environments where team members feel respected valued and empowered to do their best work. Responsibilities: this position is responsible for: Administration & User Support Serve as system administrator for Salesforce and related products. Manage users permissions profiles security settings reports dashboards workflows and automations. Provide user support training documentation and troubleshooting. Conduct system audits prepare for releases evaluate new features and maintain documentation. Coordinate new development requests and enhancements with technical and functional teams. System Maintenance & Issue Resolution Diagnose and resolve application issues and bugs. Support upgrades testing integrations data imports/exports and data quality efforts. Maintain data integrity backups and sandbox environments. Manage deployments with appropriate rollback plans. Support production releases and occasional after-hours issue resolution. Project Support & Collaboration Participate in project planning requirements gathering and solution design. Collaborate with implementation partners and Lastinger Center partners. Evaluate and support AppExchange and third-party integrations (e.g. Brightspace D2L SMS telephony form builders). Contribute to Salesforce governance strategy and cross-center user groups. Create and maintain dashboards queries and reports for marketing recruiting admissions advising and graduation. Provide status updates and maintain task documentation. Other Duties as assigned
Expected Salary:	$75000 - $80000
Required Qualifications:	Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred:	Salesforce Administrator certification (within 3 months). Experience with Salesforce administration configuration and user support. Strong problem-solving and communication skills. Experience in higher education CRM/SIS processes.
Special Instructions to Applicants:	In order to be considered you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	No

Required Experience:

Classification Title:Systems Admin/Programmer IIClassification Minimum Requirements:Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at ...

Classification Title:	Systems Admin/Programmer II
Classification Minimum Requirements:	Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Job Description:	The University of Florida Lastinger Center for Learnings mission is to improve the quality of teaching learning and childcare. We research develop and scale educational innovations for adults and children that put all learners on trajectories for lifelong success. Specifically the Center targets kindergarten readiness 3rd grade reading proficiency and algebra proficiency as critical milestones in childrens educational trajectory that are predictive of success in school and life. The Center works at the nexus of research practice and policy to develop sustainable systems that leverage educational technologies and improve the implementation of research-based practices. Housed in one of the nations elite public research universities the Center operates as a dynamic entrepreneurial workplace focused on executing UFs service mission to strengthen the human condition and improve the quality of life. The Lastinger Center is committed toattracting hiring and retaining top talent by valuing a broad range of thought skill and experience. We believe in fostering environments where team members feel respected valued and empowered to do their best work. Responsibilities: this position is responsible for: Administration & User Support Serve as system administrator for Salesforce and related products. Manage users permissions profiles security settings reports dashboards workflows and automations. Provide user support training documentation and troubleshooting. Conduct system audits prepare for releases evaluate new features and maintain documentation. Coordinate new development requests and enhancements with technical and functional teams. System Maintenance & Issue Resolution Diagnose and resolve application issues and bugs. Support upgrades testing integrations data imports/exports and data quality efforts. Maintain data integrity backups and sandbox environments. Manage deployments with appropriate rollback plans. Support production releases and occasional after-hours issue resolution. Project Support & Collaboration Participate in project planning requirements gathering and solution design. Collaborate with implementation partners and Lastinger Center partners. Evaluate and support AppExchange and third-party integrations (e.g. Brightspace D2L SMS telephony form builders). Contribute to Salesforce governance strategy and cross-center user groups. Create and maintain dashboards queries and reports for marketing recruiting admissions advising and graduation. Provide status updates and maintain task documentation. Other Duties as assigned
Expected Salary:	$75000 - $80000
Required Qualifications:	Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred:	Salesforce Administrator certification (within 3 months). Experience with Salesforce administration configuration and user support. Strong problem-solving and communication skills. Experience in higher education CRM/SIS processes.
Special Instructions to Applicants:	In order to be considered you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	No