Service Specialty Sales Representative (SSR)

Mississauga - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

About the Role

The Service Specialty Sales Representative (SSR) is responsible for driving growth across GE HealthCares Commercial Service portfolio through a hybrid inside and outside sales model supporting clinics and some hospitals. This role balances remote/inside sales activities with targeted in-person customer engagement partnering closely with customers and internal teams to deliver data-informed customer-centered service solutions that improve outcomes and strengthen long-term relationships.

This position follows a hybrid work model with a combination of in-office and remote work in addition to customer site visits across the territory. Territory coverage is for the Province of Ontario. GE HealthCares Head Office is located in Mississauga Ontario.

At GE HealthCare our work has real impact. We support clinicians and healthcare systems by turning insights into solutions that advance patient care and operational excellence.

Examples of Commercial Service Deliverables
Contract Revenue
Non-Contract Revenue
Point of Sale Capture
Off-Warranty Capture
Win-Backs
Asset Management through Biomedical Services Cybersecurity Software and related offerings
Multi-Vendor Service (MVS)
Facilitate eCommerce adoption
Facilitate Data Analytics and AI adoption

Job Description

Key Responsibilities

Act as a trusted advisor to healthcare customers by understanding their operational needs and aligning them with tailored service solutions across GE HealthCares service portfolio.
Build and maintain strong relationships with key stakeholders and decision-makers including clinic and hospital leadership purchasing groups and internal account teams.
Analyze historical service usage data to develop insights and business cases that drive customer value growth opportunities and deeper customer engagement.
Execute territory and account plans to achieve quarterly and annual financial targets through a combination of inside sales engagement and in-person customer interactions.
Leverage CRM and analytics tools (e.g. Salesforce and internal systems) to identify trends uncover growth opportunities and guide engagement strategies.
Collaborate closely with the GE HealthCare Account Community including Field Service Representatives (FSRs) Area Service Leaders (ASLs) Market Service Directors (MSDs) Marketing and Commercial Excellence teams.
Participate in Requests for Proposal (RFPs) including preparing professional responses supporting pricing discussions and coordinating implementation with Service Operations.
Contribute to centralized forecasting and commercial insight processes.
Maintain a strong understanding of GE HealthCare products and services healthcare industry dynamics and the competitive landscape.
Represent the voice of the customer by providing feedback that helps refine and improve service offerings.

Qualifications

Bachelor of Business/Commerce or Masters degree in a related field or equivalent previous experience in Services Sales.
2 years of consultative sales experience including strategic selling and negotiation at multiple levels within an organization; or 4 years of GE HealthCare experience in customer-facing role(s).
Proven ability to build credibility and trust with diverse stakeholders at multiple organizational levels.
Strong analytical skills with the ability to synthesize data into clear insights and recommendations.
Ability to work independently manage multiple priorities and take initiative.
Well-developed organizational influencing and facilitation skills.
Demonstrated experience supporting or leading commercial negotiations including pricing discussions contract terms or RFP-related negotiations.
Adaptability and comfort working in a dynamic evolving market environment.
Ability to identify and resolve complex issues within scope of responsibility.
Willingness to travel within the assigned geographic region including occasional overnight stays.
Bilingual in English and French is preferred.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

#LI-MA4

Additional Information

Relocation Assistance Provided: No

Required Experience:

Job Description SummaryAbout the RoleThe Service Specialty Sales Representative (SSR) is responsible for driving growth across GE HealthCares Commercial Service portfolio through a hybrid inside and outside sales model supporting clinics and some hospitals. This role balances remote/inside sales act...