Customer Service Representative
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Job Location:
Sumter, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Banking Customer Service Representative
Join our dynamic team at Foundever in Sumter SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street Suite B Sumter SC 29150. Please note that candidates must reside within commuting distance to our office.
Join Foundevers night shift. Work while the world sleeps with quiet nights calm commutes and your days are wide open.
Job Overview
As a Customer Service Representative at Foundever you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people which is reflected in our robust paid training program and numerous growth opportunities. Notably 84% of our managers have been promoted from within.
Why You Should Join Us
- Competitive Pay: Starting at $17/hour with paid training at $15/hour.
- Work Schedule: Minimum 40 hours per week with weekend availability as needed.
- Comprehensive Benefits: 401(k) medical dental vision wellness programs paid time off and employee discounts.
- Growth Opportunities: Clear pathways for career advancement within the company.
What Were Looking For
- Location:Must reside in Sumter SC or within commuting distance
- Night Shift: Seeking Night Owls for overnight shifts.
- Age Requirement:Must be at least 18 years old
- Education:High school diploma or GED equivalent is required
- Experience:Preferred 6 months to 1 year of relevant work experience
- Availability:Must have flexible availability during operating hours
- Customer Service Skills:A professional attitude and aptitude for customer service are essential
Key Skills
- Tech-Savvy:Proficient in navigating system tools to search for information and answers
- Customer Service Excellence:Demonstrated ability to deliver exceptional service consistently
- Reliability:Dependable and responsible with a strong commitment to your role
- Critical Thinking:Capable of assessing situations and developing empathetic solutions
- Service Orientation:A personal drive to serve others with compassion and professionalism
- Organizational Skills:Strong organizational abilities to manage tasks effectively
- Self-Motivated Learner:Ability to independently learn and successfully pass the paid training provided by Foundever.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting developing and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race age color religion sex creed national origin ancestry citizenship disability/handicap marital status protected veteran status uniform status sexual orientation pregnancy genetic information gender identity and expression or any other basis protected by federal state or local law. The Company forbids discrimination of all kinds whether directed at Associates applicants vendors customers or visitors. This policy applies to all terms and conditions of employment including recruitment hiring promotion compensation benefits training discipline and termination.
Interested in Becoming Part of Our Team
Visit us at connect with us on Facebook LinkedIn and Twitter.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
