LP Portfolio Analytics Client Partner

The Company Youll Join

Carta connects founders investors and limited partners through world-class software purpose-built for everyone in venture capital private equity and private credit. Trusted by 65000 companies in 160 countries Cartas platform of software and services lays the groundwork so you can build invest and scale with confidence.

Cartas Fund Administration platform supports 9000 funds and SPVs representing nearly $185B in assets under management with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune Forbes Fast Company Inc. and Great Places to Work Carta is shaping the future of private market infrastructure.

Together Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions dont work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Cartas software for the Office of the Fund CFO does just that - its a new category of software to make private markets look more like public markets - a connected ERP for private capital.

For more information about our offices and culture check out our Carta careers page.

The Problems Youll Solve

At Carta were redefining the way private markets operate. Stakeholders in the private markets space face complex high-risk operational challenges especially during transitions and onboarding. With your unique combination of strategic finance expertise operational leadership and relationship management youll deliver a seamless experience to our largest and most sophisticated clients.

As a Client Partner you will serve as more than just a subject matter expertyoull be a strategic advisor and transformation leader orchestrating cross-functional success from late-stage sales through go-live.

As a Client Partner you will:

• Improve win rates by providing executive-level support to Go-To-Market teams in late-stage sales cycles helping close strategic enterprise-level deals
• Lead high-level discovery engagements with prospective clients combining your industry acumen with Cartas best practices to shape tailored operational and financial solutions
• Act as the primary point of continuity for clients throughout onboarding and implementation serving as a steady trusted advocate aligned with C-level objectives
• Navigate critical handoffs across internal teams (Sales Product Delivery Support) with an eye toward minimizing complexity risk and friction for our clients
• Collaborate with Product and R&D to inform scalable processes or product enhancements when bespoke or complex client needs arise
• Lead expectation-setting and alignment discussions across a wide range of stakeholders: internal Carta executives and client stakeholders that include sponsors deal teams back/middle office and other operational partners
• Project manage all aspects of the conversion including people systems and data migration
• Develop internal executive oversight and governance frameworks to proactively manage risk maintain visibility and ensure accountability across high-value projects
• Help clients define success and identify measurable outcomes ensuring they realize the full strategic value of Cartas platform and services
• Deliver high-impact client education by showcasing Cartas value proposition and data/analytics capabilities
• Build scalable methods for managing custom product feature requests without compromising roadmap clarity or delivery timelines
• Cultivate long-term executive relationships turning clients into internal champions customer references and long-term Carta advocates

The Team Youll Work With

This role reports to the Head of Customer Success LP Portfolio Analytics within the broader LP Portfolio Analytics practice at Carta. Youll help lay the groundwork for this new function providing a strong foundation for process maturity scalable playbooks and high-caliber client engagement.

Your success depends on deep cross-functional engagementwith Go-To-Market Product & R&D Operations and the Executive team. Youll need to combine financial and operational expertise with client-facing precision and strategic thinking.

Were looking for an executive-caliber partner capable of representing Carta effectively at the highest levels of a clients organization including CFOs fund administrators and boards.

About You

• 10 years of experience in Private Markets or Finance roles including experience in relationship management accounting and portfolio monitoring
• Demonstrated ability to manage executive-level client relationships and navigate the complexity of enterprise onboarding shared services and multi-stakeholder governance
• Proven track record of implementing technology- and automation-enabled transformations in finance and operations
• Strong interpersonal and stakeholder engagement skills; experience negotiating client operating models
• Data-informed mindset; capable of using KPIs health metrics and forecasting to drive outcomes and communicate ROI to executive stakeholders
• Exceptionally organized with strong program management skillsable to orchestrate work across Sales Delivery and Product teams
• Executive presence with the ability to gain trust quickly and influence change among CFOs CIOs COOs and private market asset owners and servicers
• Comfortable operating in high-ambiguity environments quickly developing strategies and solutions where none previously existed
• Entrepreneurial spirit and passion for building youre motivated by the opportunity to architect a function team or process from the ground up

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
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