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Zello is a voice-first communication platform powered by our industry-leading push-to-talk technology to improve collaboration and productivity for desk-less workers. With over 175 million users were the #1 rated push-to-talk app in the world delivering 9 billion (yes with a B) messages a month.
At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.
And this is where you come in.
Zello helps organizations stay connected with fast reliable push-to-talk communication. Were looking for a Senior Product Designer to create website experiences that drive conversionswith a strong focus on landing enterprise-level customers. This position is also responsible for designing and improving Zello web products including network management tools customer-facing kiosks and more.
This role is ideal for someone who thrives in discovery and ideation work takes initiative and can own the design process from lo-fi to hi-fi and support engineering all the way through shipping.
After a successful first year you will have
Designed high-impact digital touch points on that informed persuaded and converted enterprise leads into paying customers.
Collaborated with Marketing and Sales on digital strategies (e.g. SEO AI search optimization etc) to grow Zello as a brand.
Drove successful improvements across Zellos web-based products including Management Console QR Assist and Kiosk.
Helped improve the Zello iOS and Android product experience when needed.
Scaled and grew Zellos Design System and Design Ops
Build compelling and user-focused experiences on with Marketing and Sales to acquire and convert enterprise leads
Partner with Product and Engineering to improve and grow Zellos web-based products such as Management Console and QR Assist
Improve usability accessibility and information architecture across all Zello experiences including iOS and Android
Lead collaborative discovery and research on customers end-users and environments then translate findings into clear opportunities and principles
Facilitate ideation sessions and other workshops to align cross-functional teams on real opportunities and generate a variety of potential solutions
Own design efforts from lo-fi to hi-fi and support QA efforts through release
Utilize AI tools to increase efficiency and quality in the design process
Publish content on and related sites
Contribute towards and improve Zellos Design System
Self-starting and proactive
Able to operate in ambiguity and occasional urgency
Makes decisions based on research and data
Communicates clearly with stakeholders and teammates
Enjoys working collaboratively and cross-functionally
Willing to adopt new skills and methods
Takes pride in high quality work
Inspires others to use design thinking and methods
Software Engineering
Product Management
Marketing Strategy
Graphic/Visual Design
We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and well-balanced employees flexible schedules and time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
All Zello personnel are required to comply with defined security privacy and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.
Required Experience:
Senior IC
Stay connected with your team using Zello - the leading push-to-talk app for frontline communication. Download Zello for work and get PTT walkie-talkie and radio features. Visit us now.