Senior Conference Manager, Logistics

Role Purpose:

To lead and manage the EMEA conferences to design and deliver flawless cohesive conference experiences and manage two direct reports.

What you will do:

Primary Responsibilities:

• Flawless conference delivery of EMEA (primary focus) conferences

  • Oversee operational delivery of all logistics elements across complex in-person conferences

  • Project management including the ownership and adherence of conference timelines and templates to accurately deliver.

  • Venue management including but not limited to rooms meeting facilities F&B A/V production.

  • Lead onsite staffing include pre conference trainings briefings and creation of staff plan

  • Constantly evaluate the experience feedback and results then implement changes accordingly.

  • Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.

• Drive operations strategy for EMEA conferences in partnership with COEs

  • Lead communication and collaboration across EMEA conference team leads

  • Ensure that decision making and recommendations align with corporate strategy and objectives

  • Support conference teams to transition from the design and delivery of individual parts to intentionally crafting an end-to-end audience journey

  • Drive consistency and innovation across the EMEA region.

• Deliver for today while preparing for the future

  • Develop detailed action plans to achieve growth including optimized space planning & capacity solutions

  • Select and effectively manage strategic partnerships with vendors

  • Clearly understand and translate the needs of the audience

  • Champion change and drive creative solutions

• Overall responsibility for conference budgets including preparation negotiations accurate and timely monthly forecasts.

  • Collaborate with COE leaders to identify trends and regional impacts.

  • Partner with financial planning team on overall budget health and managing risk.

  • Manage and cultivate key vendor relationships

  • Negotiate on everything.

Expected Results:

• Achieve operational excellence and execute conferences on time within budget and with great attention to detail.

• Build and maintain excellent working relationships both internally and externally

• New processes implemented that will help to improve operational efficiency of the team

Key Contacts:

Internal Contacts

• Conference Financial & Future Planning Program Management Conferences Strategic Planning Conference Business Solutions Conference Exhibitor Operations Conference Content Creative & Research & Advisory

External Contacts

• Third party suppliers and contractors

What you will need:

• 8 years Event Management experience

• Proven event operational skills including production schedules budget management and event staffing

• 1 years of proven people management/direct reports experience

• Project management experience on detailed programs with multiple variables and dependencies

• Proven experience in managing agency and vendor partners

• Strong interpersonal and relationship building skills especially with senior level professionals cross-functionally

• Creative innovative and strategic thinker with a strong attention to detail

• Strong financial management skills

• Motivated team player with desire to learn and grow

• Excellent written/oral communication and presentations skills

• Demonstrated ability to adapt implement and manage change and strive for continuous improvement

• Ability to thrive in high pressure situations

• Confident decision maker

• Willingness to travel approximately 15% to attend Gartner Conferences to lead operational requirements and onsite teams both domestic and regional

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