Senior Media Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Senior Consultant is a pivotal role in the Client Success community supporting in the delivering of best-in-class insights & actionable learnings regarding advertisers media activities. The Senior Consultant will also help in the development of best practices within Client Success.
The Senior Consultant will be expected to become a media expert both externally (to our clients and broader industry partners) and internally (to our team members) over time but must already have a firm understanding / working knowledge of media. This is not a graduate entry level role.
The Senior Consultant will work with other Client Success specialists as part of a team running a set of clients and acquiring new clients. It is assumed that you will at the appropriate time assume leadership of an agreed cohort of clients.
The Senior Consultant may also have pastoral and developmental responsibilities for any junior members of the team.
Key Responsibilities
Delivery of high-quality insights
Deliver best-in-class value-add advice to your clients across a variety of media channels. Ensure deliverables meet quality standards and client expectations
Craft the narrative for the client presentation using data to provide the storytelling
Provide answers to the So what and Why questions that clients may ask
Become a superuser of internal reporting platforms to lead the delivery and presentation of high-quality storytelling
Help to deliver a range of additional consultative work and local specific solutions to clients (e.g. client training; pre-flight campaign support; media agency pitch management)
Stay updated regarding the competitive marketplace of the client and the media industry overall
Growing the business
Support profitable revenue growth across an agreed set of clients and maintaining/ building client stakeholder relationships
Acquire and maintain a full understanding of Ebiquitys product and solutions suite
Help in the cross-sell of other Ebiquity disciplines such as Marketing Effectiveness and Contract Compliance service lines
Support in the prospecting and identification of new business responding to RFPs writing proposals and pitches
Project manage client deliverables to time and budget. Will require the understanding of Asana software
Support senior members with management tasks such as monitoring team performance project progress and key performance indicators to identify areas for improvement
Communication and collaboration
Foster a positive cultural environment and strong collaboration within the Client Success team
Build strong internal relationships e.g. with specialism stakeholders and functional services stakeholders
Be a role model for more junior team members. Actively support in their development via coaching and mentoring
Skills Knowledge and Expertise
You are an expert media practitioner with at least 4 years relevant experience and fully conversant in all media. You bring:
Good media knowledge
Strong knowledge of the local media market
Good track record of client delivery and at least meeting client expectations
Ability to have difficult conversations with the agencies around Ebiquitys deliverables
Clear communication skills
Agility and flexibility to keep all internal stakeholders aware of what is happening on the accounts.
Ability to navigate through some of the clients internal politics and ways of working
Measures of Success
Measures of Success
Client revenue and growth
Client satisfaction and retention
Retention of high performing team members
Billability and productivity (of Director team member plus direct reports)
Benefits
What We Offer
We are a fast-growing global company offering a variety of opportunities to develop your skillset and career. Our team environment is fun open and supportive welcoming individuals who are inquisitive eager to learn and passionate about technology operational processes and team structures.
We provide:
- A competitive salary and benefits package.
- Hybrid working options (home and office flexibility).
- Generous annual leave including an extra day off for your birthday.
- A strong company focus on well-being and work-life balance including flexible working mental health support and regular health and wellness initiatives.
- The rare opportunity to engage with some of the worlds leading brands at the highest level allowing you to contribute to meaningful conversations that shape the industry.
Required Experience:
Senior IC
Key Skills
- Business Development
- Sales Experience
- Direct Sales
- Marketing
- Database Marketing
- Retail Sales
- Microsoft Powerpoint
- Native Advertising
- Content Development
- Outside Sales
- CRM Software
- negotiation
About Company
Ebiquity harnesses the power of data to provide independent, fact-based advice, enabling brand owners to perfect media investment decisions and improve business outcomes.
